文档更改颂盛

在2020/12/25 14:13上被chinyee he修改
从版本< 38.1 >
由chinyee he编辑
在2020/08/13 16:05上
到版本
由yuandong he编辑
在2020/05/29 13:59上
< >
修改评论 上传新附件罗宾森_20200526-1.log

Summary

Details

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1 -XWiki.Chinyee
1 +XWiki.yuandong
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2 2  {{toc/}}
3 3  {{/box}}
4 4  
5 -= gdss_case#19_20200813 =
6 -
7 -问题描述：报表和充电记录导出 日期选择8.1-8.12 时间类型选择结束充电时间
8 -
9 -充电总电量不一致
10 -
11 -~-~-跟踪
12 -
13 -报表会出现充电开始时间为7.31号的充电记录（正常），但充电记录没有这部分记录；
14 -
15 -充电记录会出现结束时间为8.13号的充电记录，但报表没有这部分记录。
16 -
17 -[[image:https://wx2.qq.com/cgi-bin/mmwebwx-bin/webwxgetmsgimg?&MsgID=3672597272100984764&skey=%40crypt_58fdf625_6ef2afc297cb529399c51c68907f63bd||height="225" width="491"]]
18 -
19 -
20 -~-~-解决
21 -
22 -状态（☑表示选定 ）：  ☑已解决 | 处理中 | 暂搁置 
23 -售后（跟单）工程师：chinyee YD
24 -
25 -
26 -= gdss_case#18_20200701 =
27 -
28 -问题描述：
29 -
30 -广州颂盛公众号点击寻桩充电后看到的界面变了！
31 -
32 -[[image:1593567121238-496.png||height="414" width="191"]]原本应该是这样的[[image:1593567148592-771.png||height="397" width="213"]]
33 -
34 -~-~-跟踪
35 -
36 -现在刷新看看
37 -
38 -~-~-解决
39 -
40 -状态（☑表示选定 ）：  ☑已解决 | 处理中 | 暂搁置 
41 -售后（跟单）工程师：Chinyee
42 -
43 -
44 -= gdss_case#17_20200526 =
45 -
46 -广州颂盛榄核站点
47 -
48 -账单号：20200526030505347349、20200524012541511583、
49 -20200523030111314958、20200523022413366829
50 -
51 -异常问题：充电量与平台不符
52 -问题描述：桩与平台数据不一致
53 -
54 -~-~-跟踪
55 -
56 -【YD】：这是其中一张的分析，另外3张基本是一样的问题。(报文由niewei提供)[[attach:罗宾森_20200526-1.log||target="_blank"]]
57 -
58 -补充：
59 -
60 -【客户】：麻烦帮忙分析这条订单的数据 : 颂盛大北站0200526105801472317
61 -
62 -【YD】：niewei建议客户先解决上面的问题
63 -
64 -【客户】：这个单所属的站点会有计量所来检测所以比较急
65 -
66 -【YD】：[[attach:罗宾森_20200526-2.log||target="_blank"]](由niewei提供)
67 -
68 -~-~-解决
69 -
70 -状态（☑表示选定 ）：  ☑已解决 | 处理中 | 暂搁置 
71 -售后（跟单）工程师：YD
72 -
73 73  = gdss_case#16_20200528 =
74 74  
75 75  问题描述：
1593567121238-496.png
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1593567148592-771.png
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罗宾森_20200526-2.log
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1 -
2 -账单ID:20200526105801472317
3 -
4 -桩号:44011300040000250005 2号枪
5 -
6 -05-26 10:57:03.068,消息5,idle,notConnect,"totalPower" : 4299.23
7 -0xFE2A0003000000FFFF34343031313330303034303030303235303030350202050101010000638F060001013C16
8 -
9 -05-26 10:58:01.825,消息14
10 -05-26 10:58:02.425,消息15
11 -05-26 10:58:06.025,消息16
12 -05-26 10:58:13.075,消息24
13 -05-26 10:58:13.076,消息20
14 -05-26 10:58:18.173,消息21
15 -
16 -05-26 10:59:00.711,消息22,charging,connect
17 -0xFE2E00030000000000343430313133303030343030303032353030303502021602020200000090E23A0A1A051401008A16
18 -
19 -05-26 10:59:02.640,消息25
20 -05-26 10:59:02.773,消息101
21 -05-26 10:59:18.560,消息5,charging,connect,"totalPower" : 4332.32,"power" : 0.09
22 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A051400000000090032B8C90000FE240000000000000000000000000000000000000000000000000000509C06004C012503100E801301000232303230303532363130353830313437323331370000000000000000000000003230323030353236313035383332313030303334000000000000000000000000E416
23 -
24 -05-26 11:01:21.370,消息5,charging,connect,"totalPower" : 4335.71,"power" : 3.47
25 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A0514020000005B01335ECE0000B6490000000000000000000000000000000000000000000000000000A39D060053012603100E8013010002323032303035323631303538303134373233313700000000000000000000000032303230303532363130353833323130303033340000000000000000000000009E16
26 -
27 -05-26 11:03:24.167,消息5,charging,connect,"totalPower" : 4339.14,"power" : 6.9
28 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A051404000000B2023590CE0000C0490000000000000000000000000000000000000000000000000000FA9E060053012703100E8013010002323032303035323631303538303134373233313700000000000000000000000032303230303532363130353833323130303033340000000000000000000000009716
29 -
30 -05-26 11:05:26.952,消息5,charging,connect,"totalPower" : 4342.55,"power" : 10.31
31 -
32 -05-26 11:07:29.773,消息5,charging,connect,"totalPower" : 4345.98,"power" : 13.74
33 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A0514080000005E0538F4CE0000E8490000000000000000000000000000000000000000000000000000A6A1060053012703100E8013010002323032303035323631303538303134373233313700000000000000000000000032303230303532363130353833323130303033340000000000000000000000005216
34 -
35 -05-26 11:09:32.589,消息5,charging,connect,"totalPower" : 4349.41,"power" : 17.17
36 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A05140A000000B5063AC2CE0000F2490000000000000000000000000000000000000000000000000000FDA2060053012803100E801301000232303230303532363130353830313437323331370000000000000000000000003230323030353236313035383332313030303334000000000000000000000000C116
37 -
38 -
39 -05-26 11:10:06.977,消息22,idle,notConnect
40 -0xFE2E00030000000000343430313133303030343030303032353030303502021601010100000088130A0B1A051401015016
41 -
42 -
43 -05-26 11:10:09.585,消息9
44 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 1.23, 16.47, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
45 -0xFE2A0103000000000034343031313330303034303030303235303030350202093230323030353236313035383031343732333137000000000000000000000000007D3A0A1A0514007D3A0A1A05140B00000000000000A00F0A0B1A0514300000000000000000000000000000000000000000000000000000000000000000000000000000000000007B006F06000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001D023230323030353236313035383332313030303334000000000000000000000000000000000000000000000000000000004335453232304631314133323935324636353946463541363344384333394146323B4C4857434A3835443147313635323232351616
46 -
47 -分析:
48 -该充电事务在充电前，及充电中的电表读数的差 和 实际上报的电量有差异;
49 -4332.32 - 4299.23 = 33.09, 实际上报: 0.09
50 -4335.71 - 4299.23 = 36.48, 实际上报: 3.47
51 -4339.14 - 4299.23 = 39.91, 实际上报: 6.9
52 -
53 -4345.98 - 4299.23 = 46.75, 实际上报: 13.74
54 -4349.41 - 4299.23 = 50.18, 实际上报: 17.17