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1 -XWiki.Chinyee
1 +XWiki.yuandong
Content
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2 2  {{toc/}}
3 3  {{/box}}
4 4  
5 -(% class="wikigeneratedid" %)
6 -= gdss_case#17_20200526 =
7 -
8 -广州颂盛榄核站点
9 -
10 -账单号:20200526030505347349、20200524012541511583、
11 -20200523030111314958、20200523022413366829
12 -
13 -异常问题:充电量与平台不符
14 -问题描述:桩与平台数据不一致
15 -
16 -~-~-跟踪
17 -
18 -【YD】:这是其中一张的分析,另外3张基本是一样的问题。(报文由niewei提供)[[attach:罗宾森_20200526-1.log||target="_blank"]]
19 -
20 -补充:
21 -
22 -【客户】:麻烦帮忙分析这条订单的数据 : 颂盛大北站0200526105801472317
23 -
24 -【YD】:niewei建议客户先解决上面的问题
25 -
26 -【客户】:这个单所属的站点会有计量所来检测所以比较急
27 -
28 -【YD】:[[attach:罗宾森_20200526-2.log||target="_blank"]](由niewei提供)
29 -
30 -~-~-解决
31 -
32 -状态(☑表示选定 ):  ☑已解决 | 处理中 | 暂搁置 
33 -售后(跟单)工程师:YD
34 -
35 -= gdss_case#16_20200528 =
36 -
37 -问题描述:
38 -
39 -广州颂盛大北站
40 -
41 -账单号:20200524152830578065、20200524153120840584、 20200524161944876736
42 -
43 -麻烦帮我分析一下这三个单号文报,罗宾森那边需要这些文报
44 -
45 -~-~-跟踪
46 -
47 -【Chinyee】:第一张单状态显示正常,充了一分钟的电,平台记录充电电量为0;第二张单状态是充电点电量与平台不符 设备账单电量61.23 平台账单电量122.14;第三张单状态显示正常 设备账单电量23.8 平台账单电量7450.09
48 -
49 -【技】:[[attach:罗宾森_20200524-3.log||target="_blank"]][[attach:罗宾森_20200524-2.log||target="_blank"]][[attach:罗宾森_20200524-1.log||target="_blank"]]
50 -
51 -~-~-解决
52 -
53 -状态(☑表示选定 ):  ☑已解决 | 处理中 | 暂搁置 
54 -售后(跟单)工程师:Chinyee
55 -
56 -
57 -= gdss_case#15_20200525 =
58 -
59 -问题描述:我在颂盛大岗站点已经绑好两张卡了,怎么就不刷不上卡呢
60 -
61 -~-~-跟踪
62 -
63 -【YD】:确认是站点管理员绑定卡号。查询数据库看看卡号是否有绑其他用户。
64 -
65 -【Chinyee】:0010000000000012,0010000000000013分别另外绑定了id:88261749,69410307的用户,建议确认这两个用户是否有使用卡再决定是否解绑。
66 -
67 -【客户】:已解绑,帮我查看9、10、11号卡绑定哪里了
68 -
69 -【Chinyee】:58181399,41100430,20088347。这三张卡分别绑定了这三个用户id 以后如果要绑卡号 你这边也需要记录一下
70 -
71 -【YD】:确认开始的两张卡号可以刷卡充电
72 -
73 -~-~-解决
74 -
75 -状态(☑表示选定 ):  ☑已解决 | 处理中 | 暂搁置 
76 -售后(跟单)工程师: YD Chinyee
77 -
78 -= gdss_case#14_20200519 =
79 -
80 -广州颂盛大北站点
81 -
82 -账单号:20200519000048277368、20200518235932015491、20200518155717891654 
83 -桩号:44011300040000250006、44011300040000250008、44011300040000250004
84 -充电时间:
85 -结束时间:
86 -异常问题:充电电量与平台不符
87 -问题描述:此站点安装电能表刷新55.15版本之后出现充电电量与平台不符异常
88 -麻烦查看是否平台原因?
89 -
90 -~-~-跟踪
91 -
92 -【YD】:转研发(niewei) 研发反应都是桩的问题
93 -
94 -这是其中一张单的分析 另外那单估计情况差不多 20200518155717891654这单不是充电电量与平台不符。
95 -
96 -[[attach:罗宾森_20200519-1(1).log||target="_blank"]]
97 -
98 -//~~补充:20200520//
99 -
100 -**罗宾森需要令狐充提供原始数据,四代设备没有log**
101 -
102 -[[attach:罗宾森_20200519-2.log||target="_blank"]]
103 -
104 -**罗宾森:能查到这条机器上一单的充点前电表读数和充电后电表读数吗**
105 -
106 -3041.82 / 3052.44
107 -
108 -**罗宾森:后台估算的电量大 感觉不是3052 3093跳变吧?是不是中间出现了0的问题跳变?**
109 -
110 -没有
111 -
112 -~-~-解决
113 -
114 -状态(☑表示选定 ):  已解决 | 处理中 | 暂搁置 
115 -售后(跟单)工程师: YD
116 -
117 -= gdss_case#13_20200408 =
118 -
119 -问题描述:这是颂盛站点,车架号和车牌号显示这样的
120 -
121 -[[image:1586338347138-373.png||height="302" width="869"]]
122 -
123 -~-~-跟踪
124 -
125 -【YD】:与之前金凯瑞的问题不同(参考jkr_case#35_20200408),不确定原因 转研发
126 -
127 -【技术】:这种是车发了不能解析的乱码,如果是社会车辆 不用管,如果是公交车 那要查一下公交车里面是不是写错了。社会车辆的vin是乱写的
128 -
129 -~-~-解决
130 -
131 -状态(☑表示选定 ):☑ 已解决 | 处理中 | 暂搁置 
132 -售后(跟单)工程师: YD
133 -
134 -= gdss_case#12_20200407 =
135 -
136 -问题描述:请问一下,广州颂盛在微信上充值之后为什么要20分钟以后才到账呢
137 -
138 -~-~-跟踪
139 -
140 -【YD】:这是个别现象?还是很多用户这样?
141 -
142 -【客户】:全部都是,从平台升级之后就变成这样了
143 -
144 -~-~-解决:
145 -状态(☑表示选定 ): ☑已解决 | 处理中 | 暂搁置 
146 -售后(跟单)工程师:YD
147 -
148 -
149 -= gdss_case#11_20200401 =
150 -
151 -问题描述:  bo升级2.0计划。时间2020年4月2日(星期四)下午14:30-16:00
152 -
153 -~-~-跟踪
154 -
155 -【概况】:
156 -1、原广州颂盛后台各子运营商登录账号 升级后 无法第一时间登录。 
157 - 1.1)原广州颂盛后台各子运营商登录账号 同步至 MC2.0 的方案,包括:原子账号名、角色名、密码不变。权限由广州颂盛配置见1.2 。【John】
158 - 1.2) 涉及到权限细节,由广州颂盛 逐个配置。【 广州颂盛  优先级高的子客户 需先配】
159 - 1.3) 因子账号的权限配置较复杂, 升级后,也可先提供小程序,进行站点管理员 配置。【执行:广州颂盛】
160 -2、升级2.0过程约持续1个半小时。
161 -3、2020-4-2 上午 将办公室交流桩转至广州颂盛下,确保可以正常充电。【lhc运维】
162 -4、升级后测试 基本充电功能,包括:
163 - 4.1)首次关注时弹出的拦截页是否正确。
164 - 4.2)扫码充电基本功能。(制作二维码,对应url:http:~/~/gdss.linghuchongtech.com/boss/front/opPanel/a.htm?did=xxx)
165 - 4.3)检查微信支付功能。
166 - 4.4)首页右上角进入“搜索”,检查站点信息:a)是否包含不属于当前运营商的电站。b)数据显示是否正常,如 卡loading。
167 - 4.5)现场测试桩端充电功能。【桩厂商、客户执行】
168 -5、bo2升级后提醒 客户 必须配置的项,以下列出几项优先级最高。【执行:广州颂盛】
169 - 5.1)配置正确的充值面额。
170 - 5.2)配置个人余额阀值(自动停止)。
171 - 5.3)见1.3.
172 -6、配置&提供mc2.0 登录管理账号【lhc运维】
173 -7、如客户有MC2.0使用疑问,提供必要支撑。【执行:令狐充 运营】
174 -8、按照约定,升级后,广州颂盛安排车、1台直流桩进行至少一次实测。【执行:广州颂盛】
175 -
176 -**【计划过程和注意事项】:**
177 -
178 -**主要分2部分:第一部分由 shi 操作、第二部分由john操作。
179 -第一部分:**
180 - bo1升级bo2 基于 boVersion:20190810_101130_09614a
181 -
182 -1. 更新数据库
183 -2. mc的boss_token表加⼀一下配置数据
184 -3. boss的access_token表加⼀一下配置数据
185 -4 导入sys_setting
186 -5 update sys_setting
187 -6 广州颂盛  javris配 营业执照
188 -7 微信底部菜单更新。
189 -8 升级前要求客户在腾讯商户平台新增安全支付路径。步骤:【执行:广州颂盛】(((
190 - 1)登录https:~/~/pay.weixin.qq.com/
191 - 2)(可选,如已配置可忽略)依次进入“【账户中心】-》【api安全】-》【设置api秘钥】-》【提供我方秘钥】”
192 - 3)在微信支付平台配置支付授权目录:http:~/~/gdss.linghuchongtech.com/boss/newui/  步骤:依次进入“【产品中心】-【开发配置】-【支付配置】中修改”
193 -)))
194 -
195 -#bo2 和bo1差异 sql
196 -create
197 -
198 -CREATE TABLE `wx_reply` (
199 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
200 - `keyword` varchar(32) DEFAULT NULL,
201 - `content` text,
202 - PRIMARY KEY (`id`)
203 -) ENGINE=InnoDB  DEFAULT CHARSET=utf8;
204 -
205 -CREATE TABLE `access_token` (
206 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
207 - `access_code` varchar(32) NOT NULL DEFAULT '',
208 - `secret_key` varchar(32) NOT NULL DEFAULT '',
209 - `restrict_ip` varchar(1024) DEFAULT NULL COMMENT '限制客户端ip,多个ip用,隔开',
210 - `is_admin` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0-普通客户端, 1-超级客户端',
211 - PRIMARY KEY (`id`)
212 -) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
213 -
214 -CREATE TABLE `coupon` (
215 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
216 - `name` varchar(32) NOT NULL DEFAULT '' COMMENT '券名',
217 - `issueCondition` int(11) NOT NULL DEFAULT '1' COMMENT '1-充额定值赠, 2-新用户赠',
218 - `minCharge` int(11) DEFAULT NULL COMMENT '最低充值金额, 分',
219 - `denomination` int(11) NOT NULL DEFAULT '0' COMMENT '面额。 分',
220 - `perNum` int(11) NOT NULL DEFAULT '1' COMMENT '每次赠送券数量',
221 - `packNum` int(11) NOT NULL DEFAULT '0' COMMENT '总份数',
222 - `issuedPackNum` int(11) NOT NULL DEFAULT '0' COMMENT '已送出券份数',
223 - `departIds` varchar(1024) DEFAULT NULL COMMENT '限制部门id, 用|隔开并且前后也要有|',
224 - `subOpIds` varchar(1024) DEFAULT NULL COMMENT '限制子运营商id, 用|隔开并且前后也要有|',
225 - `stationIds` varchar(1024) DEFAULT NULL COMMENT '限制可用站点id. 用|隔开并且前后也要有|',
226 - `useNum` int(11) NOT NULL DEFAULT '1' COMMENT '每次充电可用数量',
227 - `fromDate` datetime NOT NULL COMMENT '上架时间',
228 - `toDate` datetime NOT NULL COMMENT '上架结束时间',
229 - `validType` int(11) NOT NULL DEFAULT '1' COMMENT '1-特定天数有效,2-特定时间段有效',
230 - `validDays` int(11) DEFAULT NULL COMMENT '有效期天数',
231 - `expireFrom` date DEFAULT NULL COMMENT '有效期开始时间',
232 - `expireTo` date DEFAULT NULL COMMENT '有效期结束时间',
233 - `status` int(11) NOT NULL DEFAULT '1' COMMENT '1-有效, 0-下架',
234 - `remark` varchar(1024) DEFAULT NULL COMMENT '描述信息',
235 -`threshold` int(11) NOT NULL DEFAULT '0' COMMENT '最低消费额度, 分',
236 - `C_CREATE_BY` varchar(255) DEFAULT NULL COMMENT '创建人',
237 - `C_CREATE_DATE` datetime DEFAULT NULL COMMENT '创建时间',
238 - `C_UPDATE_BY` varchar(255) DEFAULT NULL COMMENT '更新人',
239 - `C_UPDATE_DATE` datetime DEFAULT NULL COMMENT '更新时间',
240 - PRIMARY KEY (`id`)
241 -) ENGINE=InnoDB AUTO_INCREMENT=6 DEFAULT CHARSET=utf8;
242 -
243 -CREATE TABLE `member_coupon` (
244 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
245 - `couponId` int(11) NOT NULL COMMENT '券id',
246 - `memberId` varchar(255) NOT NULL DEFAULT '' COMMENT '会员id',
247 - `amount` int(11) NOT NULL DEFAULT '0' COMMENT '金额, 分',
248 - `stationIds` varchar(1024) DEFAULT NULL COMMENT '限制可用站点id. 用|隔开并且前后也要有|',
249 - `useNum` int(11) NOT NULL DEFAULT '1' COMMENT '每次充电可用数量',
250 -`validFrom` datetime NOT NULL COMMENT '生效时间',
251 - `expireTime` datetime NOT NULL COMMENT '有效期到期时间',
252 - `billingId` varchar(32) DEFAULT NULL COMMENT '充电账单号',
253 -`mbTransaction` varchar(32) DEFAULT NULL COMMENT 'member_bill 的订单号',
254 - `issuedTime` datetime NOT NULL COMMENT '赠送时间',
255 - `usedTime` datetime DEFAULT NULL COMMENT '使用时间',
256 -`threshold` int(11) NOT NULL DEFAULT '0' COMMENT '最低消费额度, 分',
257 - PRIMARY KEY (`id`),
258 - KEY `couponId` (`couponId`),
259 - KEY `memberId` (`memberId`),
260 - KEY `billingId` (`billingId`)
261 -) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8;
262 -
263 -CREATE TABLE `refund_apply` (
264 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
265 - `memberId` varchar(255) NOT NULL DEFAULT '' COMMENT '会员id',
266 - `amount` int(11) DEFAULT NULL COMMENT '退款金额,分',
267 - `commission` int(11) DEFAULT '0' COMMENT '扣取手续费, 分',
268 - `status` int(11) NOT NULL DEFAULT '0' COMMENT '0-待审核,1-审核不通过,2-审核通过',
269 - `progress` int(11) NOT NULL DEFAULT '0' COMMENT '0-用户申请、1-平台审核、2-完成退款, 3-部分退款, 4-退款失败',
270 - `reason` varchar(1024) DEFAULT NULL COMMENT '原因',
271 - `settlementRefundFee` int(11) NOT NULL DEFAULT '0' COMMENT '实际退款金额',
272 - `C_CREATE_BY` varchar(255) DEFAULT NULL COMMENT '创建人',
273 - `C_CREATE_DATE` datetime DEFAULT NULL COMMENT '创建时间',
274 - `C_UPDATE_BY` varchar(255) DEFAULT NULL COMMENT '更新人',
275 - `C_UPDATE_DATE` datetime DEFAULT NULL COMMENT '更新时间',
276 - PRIMARY KEY (`id`),
277 - KEY `memberId` (`memberId`)
278 -) ENGINE=InnoDB AUTO_INCREMENT=35 DEFAULT CHARSET=utf8 COMMENT='退款申请';
279 -
280 -CREATE TABLE `refund_audit` (
281 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
282 - `refundId` int(11) NOT NULL COMMENT '退款申请ID',
283 - `status` int(11) NOT NULL DEFAULT '0' COMMENT '0-待审核,1-审核不通过,2-审核通过',
284 - `reason` varchar(1024) DEFAULT NULL COMMENT '原因',
285 - `C_CREATE_BY` varchar(255) DEFAULT NULL COMMENT '创建人',
286 - `C_CREATE_DATE` datetime DEFAULT NULL COMMENT '创建时间',
287 - `C_UPDATE_BY` varchar(255) DEFAULT NULL COMMENT '更新人',
288 - `C_UPDATE_DATE` datetime DEFAULT NULL COMMENT '更新时间',
289 - PRIMARY KEY (`id`),
290 - KEY `refundId` (`refundId`)
291 -) ENGINE=InnoDB AUTO_INCREMENT=23 DEFAULT CHARSET=utf8 COMMENT='退款申请审核历史';
292 -
293 -CREATE TABLE `refund_record` (
294 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
295 - `raId` int(11) DEFAULT NULL COMMENT 'refund_apply的id',
296 - `memberId` varchar(255) NOT NULL DEFAULT '' COMMENT '会员ID',
297 - `openId` varchar(255) DEFAULT NULL COMMENT '微信用户openId',
298 - `mchId` varchar(32) DEFAULT NULL COMMENT '商户号',
299 - `nonceStr` varchar(32) DEFAULT NULL COMMENT '随机字符串',
300 - `sign` varchar(32) DEFAULT NULL COMMENT '签名',
301 - `signType` varchar(32) DEFAULT NULL COMMENT '签名类型. MD5或者HMAC-SHA256',
302 - `transactionId` varchar(32) DEFAULT NULL COMMENT '微信充值订单号',
303 - `outTradeNo` varchar(32) DEFAULT NULL COMMENT '对应wc_payment_msg表的C_INNER_TRANSACTION_NO和member_bill表的C_TRANSACTION',
304 - `outRefundNo` varchar(32) DEFAULT NULL COMMENT '商户退款单号',
305 - `totalFee` int(11) NOT NULL DEFAULT '0' COMMENT '充值订单金额',
306 - `refundFee` int(11) NOT NULL DEFAULT '0' COMMENT '退款金额',
307 - `status` int(11) NOT NULL DEFAULT '1' COMMENT '0-退款失败, 1-退款中, 2-成功退款, 3-撤销',
308 - `resultCode` varchar(16) DEFAULT NULL COMMENT '业务结果。 提交申请结果,不表示退款成功',
309 - `errCode` varchar(32) DEFAULT NULL COMMENT '错误代码',
310 - `errCodeDes` varchar(128) DEFAULT NULL COMMENT '错误代码描述',
311 - `refundId` varchar(32) DEFAULT NULL COMMENT '微信退款单号',
312 - `settlementRefundFee` int(11) NOT NULL DEFAULT '0' COMMENT '应结退款金额',
313 - `C_CREATE_BY` varchar(255) DEFAULT NULL COMMENT '创建人',
314 - `C_CREATE_DATE` datetime DEFAULT NULL COMMENT '创建时间',
315 - `C_UPDATE_BY` varchar(255) DEFAULT NULL COMMENT '更新人',
316 - `C_UPDATE_DATE` datetime DEFAULT NULL COMMENT '更新时间',
317 - PRIMARY KEY (`id`),
318 - KEY `raId` (`raId`),
319 - KEY `memberId` (`memberId`)
320 -) ENGINE=InnoDB AUTO_INCREMENT=27 DEFAULT CHARSET=utf8 COMMENT='退款记录';
321 -
322 -CREATE TABLE `member_flag` (
323 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
324 - `name` varchar(32) NOT NULL DEFAULT '' COMMENT '标签名称',
325 - `type` tinyint(4) NOT NULL DEFAULT '0' COMMENT '0-固定标签, 1-自定义标签',
326 - `criteria` tinyint(4) DEFAULT NULL COMMENT '固定标签条件',
327 - `params` varchar(256) DEFAULT NULL COMMENT '固定标签条件参数',
328 - `status` tinyint(4) NOT NULL DEFAULT '1' COMMENT '0-下线,1-在线',
329 - `C_CREATE_BY` varchar(255) DEFAULT NULL,
330 - `C_CREATE_DATE` datetime DEFAULT NULL,
331 - `C_UPDATE_BY` varchar(255) DEFAULT NULL,
332 - `C_UPDATE_DATE` datetime DEFAULT NULL,
333 - `C_DELETE_FLAG` tinyint(4) NOT NULL DEFAULT '0' COMMENT '删除标记:0-未删除,1-已删除',
334 - PRIMARY KEY (`id`)
335 -) ENGINE=InnoDB AUTO_INCREMENT=100 DEFAULT CHARSET=utf8;
336 -
337 -CREATE TABLE `member_flag_rel` (
338 - `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
339 - `memberId` varchar(255) DEFAULT NULL COMMENT '会员id',
340 - `flagId` int(11) unsigned DEFAULT NULL COMMENT '标签id',
341 - `C_CREATE_DATE` datetime DEFAULT NULL,
342 - PRIMARY KEY (`id`),
343 - KEY `memberId` (`memberId`),
344 - KEY `flagId` (`flagId`)
345 -) ENGINE=InnoDB DEFAULT CHARSET=utf8;
346 -
347 ----alter--
348 -alter table sub_operator add column `isOut` tinyint(1) DEFAULT '0' COMMENT '1-对方系统计费,0-本方系统计费';
349 -alter table sub_operator add column `domain` varchar(64) DEFAULT NULL COMMENT '第三方系统二维码的域名';
350 -alter table sub_operator add column `urlParamFormat` varchar(1024) DEFAULT NULL COMMENT '二维码链接参数格式';
351 -
352 -alter table wc_payment_msg add column `C_REFUND_FEE` int(11) NOT NULL DEFAULT '0' COMMENT '已退款金额. 分';
353 -alter table t_department_account add column `C_PARENT_BILLING` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1-使用上级部门账户扣费';
354 -
355 -alter table member add column `C_REFUNDABLE_AMOUNT` int(11) NOT NULL DEFAULT '0' COMMENT '可退款金额, 分';
356 -
357 -#alter table recharge_history add column `C_STATION_ID` int(11) DEFAULT NULL COMMENT '站点ID';
358 -
359 -
360 -alter table recharge_history add (C_CONNECTOR varchar(32) DEFAULT NULL COMMENT '充电接口id',
361 - C_QRCODE varchar(1024) DEFAULT NULL COMMENT '扫码充电二维码'
362 -);
363 -
364 -alter table member_bill add column C_COUPON_AMOUNT int(11) DEFAULT '0' COMMENT '代金券扣减金额,分';
365 -
366 -ALTER TABLE `recharge_history` ADD INDEX unionBillingId ( `C_UNION_BILLINGID` );
367 -\\**第二部分:**
368 -继续更新近期bo2涉及的sql等。
369 -
370 -
371 -(% class="box" %)
372 -(((
373 -【更新结果】:
374 -1、错误1:充值报错
375 -2、解决:补sql
376 -alter table member_bill add column `C_BALANCE_BEFORE` int(11) DEFAULT NULL COMMENT '消费/充值前余额,分';
377 -alter table member_bill add column `C_BALANCE_AFTER` int(11) DEFAULT NULL COMMENT '消费/充值后余额,分';
378 -)))
379 -
380 -~-~-解决
381 -
382 -状态(☑表示选定 ): 已解决 | 处理中 | 暂搁置 
383 -售后(跟单)工程师: 施文俊
384 -
385 385  = gdss_case#10_20200217 =
386 386  
387 387  问题描述:http:~/~/cloud.linghuchongtech.com/DynamicAdmin2/login.html
388 388  
389 -~-~-跟踪
390 -
391 391  账号:ssxny
392 392  吴小英说这个账号无法登录。
11 +
12 +
13 +~-~-跟踪
14 +
393 393  【YD】:我试了下该账号出现了“同时登陆用户数量超过限制”的提示。**与之前金凯瑞jkr_case#28_20200211属于同样的问题,故以同样的方式处理。**
394 394  1、他的账号有同时登陆数量15的限制
17 +
395 395  
396 396  **客户不按规则操作,故给他同时登录次数设到100,避免再出现**
397 397  
... ... @@ -398,7 +398,7 @@
398 398  ~-~-解决
399 399  
400 400  状态(☑表示选定 ): ☑已解决 | 处理中 | 暂搁置 
401 -售后(跟单)工程师 YD
24 +售后(跟单)工程师 YD
402 402  
403 403  = gdss_case#9_20200117 =
404 404  
1586338347138-373.png
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罗宾森_20200519-1(1).log
Author
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1 -XWiki.yuandong
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1 -2.5 KB
Content
... ... @@ -1,41 +1,0 @@
1 -
2 -billing_id=20200519000048277368
3 -44011300040000250006 2号枪
4 -
5 -05-18 23:59:15.792,消息5,idle,connect,"电度表计数" : 3052.89,
6 -
7 -05-19 00:00:48.501,消息14
8 -05-19 00:00:49.121,消息15
9 -05-19 00:00:52.558,消息16
10 -05-19 00:00:53.620,消息24
11 -05-19 00:00:53.621,消息20
12 -05-19 00:00:58.562,消息21
13 -05-19 00:01:32.500,消息5,idle,connect,"电度表计数" : 3093.43
14 -05-19 00:01:50.760,消息22,charging,connect
15 -05-19 00:01:52.541,消息25
16 -05-19 00:01:52.695,消息101
17 -05-19 00:03:46.322,消息5,charging,connect,"电度表计数" : 3096.5,"已充电量" : 475.06
18 -05-19 00:05:59.632,消息5,charging,connect,"电度表计数" : 3099.56,"已充电量" : 478.12
19 -05-19 00:08:02.342,消息5,charging,connect,"电度表计数" : 3101.94,"已充电量" : 480.5
20 -05-19 00:10:05.036,消息5,charging,connect,"电度表计数" : 3104.33,"已充电量" : 482.89
21 -.....
22 -05-19 01:29:51.896,消息5,charging,connect,"电度表计数" : 3197.68,"已充电量" : 576.24
23 -.....
24 -05-19 01:40:05.302,消息5,charging,connect,"电度表计数" : 3209.74,"已充电量" : 588.3
25 -05-19 01:42:07.959,消息5,charging,connect,"电度表计数" : 3212.16,"已充电量" : 590.72
26 -05-19 01:44:10.629,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
27 -05-19 01:46:13.382,消息5,charging,connect,"电度表计数" : 3217.01,"已充电量" : 595.57
28 -05-19 01:48:16.069,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
29 -05-19 01:50:18.749,消息5,charging,connect,"电度表计数" : 3221.86,"已充电量" : 600.42
30 -05-19 01:52:21.409,消息5,charging,connect,"电度表计数" : 3223.82,"已充电量" : 602.38
31 -05-19 01:54:17.673,消息22,charging,notConnect
32 -
33 -05-19 01:54:25.882,消息9
34 -"分时电量" : [ 34.2, 34.99, 35.25, 27.12, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
35 -
36 -问题:
37 -1、该充电事务在启动前的电表读数为:3052.89,在该充电启动后充电状态还未处于"充电"时,但电表读数已经变为:3093.43;
38 -2、之后的每次充电心跳中, 已充电量是一个较大的数据,4、5百度,同时出现几次电度表计数和已充电量为0的情况;
39 -3、账单中的分时电量感觉是对的,但和心跳数据应该有较大的差异;
40 -4、05-19 01:54:17.673出现在充电桩状态为“充电”中的情况下,枪状态却为“未连接”;
41 -5、心跳频率变成了2分多钟,正确应该是60秒(后台下发);
罗宾森_20200519-2.log
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.yuandong
Size
... ... @@ -1,1 +1,0 @@
1 -7.5 KB
Content
... ... @@ -1,72 +1,0 @@
1 -
2 -billing_id=20200519000048277368
3 -44011300040000250006 2号枪
4 -
5 -05-18 23:59:15.792,消息5,idle,connect,"电度表计数" : 3052.89
6 -0xFE2A0003000000FFFF3434303131333030303430303030323530303036020205010202000089A804000100F116
7 -
8 -05-19 00:00:48.501,消息14
9 -05-19 00:00:49.121,消息15
10 -05-19 00:00:52.558,消息16
11 -05-19 00:00:53.620,消息24
12 -05-19 00:00:53.621,消息20
13 -05-19 00:00:58.562,消息21
14 -05-19 00:01:32.500,消息5,idle,connect,"电度表计数" : 3093.43
15 -0xFE2A0003000000FFFF343430313133303030343030303032353030303602020501020200005FB8040001003716
16 -
17 -05-19 00:01:50.760,消息22,charging,connect
18 -0xFE2E00030000000000343430313133303030343030303032353030303602021602020200000080BB01001305140100F816
19 -
20 -05-19 00:01:52.541,消息25
21 -05-19 00:01:52.695,消息101
22 -05-19 00:03:46.322,消息5,charging,connect,"电度表计数" : 3096.5,"已充电量" : 475.06
23 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305140200000092B9258AE30000EE4D000000000000000000000000000000000000000000000000000092B904004F0125036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000007216
24 -
25 -05-19 00:05:59.632,消息5,charging,connect,"电度表计数" : 3099.56,"已充电量" : 478.12
26 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051404000000C4BA27F0E10000F42E0000000000000000000000000000000000000000000000000000C4BA04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000007716
27 -
28 -05-19 00:08:02.342,消息5,charging,connect,"电度表计数" : 3101.94,"已充电量" : 480.5
29 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051406000000B2BB289AE20000FE2E0000000000000000000000000000000000000000000000000000B2BB04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001916
30 -
31 -05-19 00:10:05.036,消息5,charging,connect,"电度表计数" : 3104.33,"已充电量" : 482.89
32 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051408000000A1BC28AEE20000FE2E0000000000000000000000000000000000000000000000000000A1BC04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000002316
33 -
34 -.....
35 -05-19 01:29:51.896,消息5,charging,connect,"电度表计数" : 3197.68,"已充电量" : 576.24
36 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305145800000018E14EE2E50000D62E000000000000000000000000000000000000000000000000000018E10400520129036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000006716
37 -
38 -.....
39 -05-19 01:40:05.302,消息5,charging,connect,"电度表计数" : 3209.74,"已充电量" : 588.3
40 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051462000000CEE553A0E60000C22E0000000000000000000000000000000000000000000000000000CEE50400530129036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001416
41 -
42 -05-19 01:42:07.959,消息5,charging,connect,"电度表计数" : 3212.16,"已充电量" : 590.72
43 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051464000000C0E654F0E60000C22E0000000000000000000000000000000000000000000000000000C0E6040054012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000004116
44 -
45 -05-19 01:44:10.629,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
46 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E0100130514660000000000552CE70000CC2E00000000000000000000000000000000000000000000000000000000000055012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000009416
47 -
48 -05-19 01:46:13.382,消息5,charging,connect,"电度表计数" : 3217.01,"已充电量" : 595.57
49 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051469000000A5E8564AE70000D62E0000000000000000000000000000000000000000000000000000A5E8040056012A036810C01501000232303230303531393030303034383237373336380000000000000000000000003230323030353139303030313132313030303037000000000000000000000000E316
50 -
51 -05-19 01:48:16.069,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
52 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146B000000000057AEE70000C22E00000000000000000000000000000000000000000000000000000000000059012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001B16
53 -
54 -05-19 01:50:18.749,消息5,charging,connect,"电度表计数" : 3221.86,"已充电量" : 600.42
55 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146D0000008AEA58A8E80000AE2E00000000000000000000000000000000000000000000000000008AEA040060012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000004A16
56 -
57 -05-19 01:52:21.409,消息5,charging,connect,"电度表计数" : 3223.82,"已充电量" : 602.38
58 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146F0000004EEB590EE70000861A00000000000000000000000000000000000000000000000000004EEB040061012A036810C01501000232303230303531393030303034383237373336380000000000000000000000003230323030353139303030313132313030303037000000000000000000000000FD16
59 -
60 -05-19 01:54:17.673,消息22,charging,notConnect
61 -0xFE2E000300000000003434303131333030303430303030323530303036020216020101000000803E360113051401014A16
62 -
63 -05-19 01:54:25.882,消息9
64 -"分时电量" : [ 34.2, 34.99, 35.25, 27.12, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
65 -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
66 -
67 -问题:
68 -1、该充电事务在启动前的电表读数为:3052.89,在该充电启动后充电状态还未处于"充电"时,但电表读数已经变为:3093.43;
69 -2、之后的每次充电心跳中, 已充电量是一个较大的数据,4、5百度,同时出现几次电度表计数和已充电量为0的情况;
70 -3、账单中的分时电量感觉是对的,但和心跳数据应该有较大的差异;
71 -4、05-19 01:54:17.673出现在充电桩状态为“充电”中的情况下,枪状态却为“未连接”;
72 -5、心跳频率变成了2分多钟,正确应该是60秒(后台下发);
罗宾森_20200524-1.log
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1 -XWiki.Chinyee
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... ... @@ -1,37 +1,0 @@
1 -
2 -账单ID:20200524152830578065
3 -桩ID:44011300040000250004 1号枪
4 -
5 -05-24 15:28:17.486,消息5,电表: 15178.64
6 -0xFE2A0003000000FFFF34343031313330303034303030303235303030340201050102020000282917000100C316
7 -
8 -...
9 -
10 -05-24 15:28:30.116,消息14
11 -05-24 15:28:30.527,消息15
12 -05-24 15:28:34.126,消息16
13 -05-24 15:28:35.194,消息24
14 -05-24 15:28:35.196,消息20
15 -05-24 15:28:40.386,消息21
16 -
17 -05-24 15:29:32.922,消息22,charging,connect
18 -0xFE2E000300000000003434303131333030303430303030323530303034020116020202000000007D1D0F1805140100A716
19 -
20 -05-24 15:29:34.791,消息25
21 -05-24 15:29:34.866,消息101
22 -
23 -05-24 15:30:20.228,消息22,occupiedWithFullPower,connect
24 -0xFE2E000300000000003434303131333030303430303030323530303034020116050202000000384A1E0F1805140100AC16
25 -
26 -05-24 15:30:29.948,消息22,idle,notConnect
27 -0xFE2E000300000000003434303131333030303430303030323530303034020116010101000000606D1E0F1805140101D616
28 -
29 -05-24 15:30:32.477,消息9
30 -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
31 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.24, 0.03, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
32 -05-24 15:30:32.590,10
33 -05-24 15:30:32.890,94
34 -05-24 15:30:36.872,95
35 -
36 -分析:
37 -平台账单中电量估算为0, 是因为该充电事务, 在充电结束后账单前, 没有上报消息5,所以平台没有记录到变化后的电表读数, 默认电表没有变化, 故判断为0.
罗宾森_20200524-2.log
Author
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1 -XWiki.Chinyee
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1 -4.5 KB
Content
... ... @@ -1,69 +1,0 @@
1 -
2 -账单ID:20200524153120840584
3 -桩ID:44011300040000250004 2号枪
4 -
5 -05-24 15:30:43.708,消息5,电表: 7305.84
6 -0xFE2A0003000000FFFF34343031313330303034303030303235303030340202050102020000D8250B0001002016
7 -...
8 -
9 -05-24 15:31:20.530,消息14
10 -05-24 15:31:20.959,消息15
11 -05-24 15:31:24.561,消息16
12 -05-24 15:31:25.621,消息24
13 -05-24 15:31:25.622,消息20
14 -05-24 15:31:30.811,消息21
15 -
16 -05-24 15:32:25.355,消息22,charging,connect
17 -0xFE2E000300000000003434303131333030303430303030323530303034020216020202000000C05D200F18051401007916
18 -
19 -05-24 15:32:27.210,消息25
20 -05-24 15:32:27.287,消息101
21 -
22 -05-24 15:32:57.125,消息5,电表: 7367.59,电量: 0.37
23 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F180514010000002500395AD700008E490000000000000000000000000000000000000000000000000000F73D0B0056012603140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000003A16
24 -
25 -05-24 15:34:59.917,消息5,电表: 7371.17,电量: 3.95
26 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F180514030000008B013BAED80000844900000000000000000000000000000000000000000000000000005D3F0B0058012603140A801401000232303230303532343135333132303834303538340000000000000000000000003230323030353234313533313435313030303139000000000000000000000000C216
27 -
28 -05-24 15:37:02.728,消息5,电表: 7374.8,电量: 7.58
29 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F18051405000000F6023EAED8000084490000000000000000000000000000000000000000000000000000C8400B0058012603140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000005516
30 -
31 -...
32 -
33 -05-24 16:13:53.143,消息5,电表: 7426.07,电量: 58.85
34 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F1805142A000000FD166116DA000084260000000000000000000000000000000000000000000000000000CF540B0059012A03140A801401000232303230303532343135333132303834303538340000000000000000000000003230323030353234313533313435313030303139000000000000000000000000F116
35 -
36 -05-24 16:15:55.841,消息5,电表: 7427.98,电量: 60.76
37 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F1805142C000000BC1762A0DC0000842600000000000000000000000000000000000000000000000000008E550B005E012A03140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000004316
38 -
39 -05-24 16:16:26.184,消息22,charging,notConnect
40 -0xFE2E000300000000003434303131333030303430303030323530303034020216020101000000A861101018051401010316
41 -
42 -05-24 16:16:42.024,消息22,idle,notConnect
43 -0xFE2E00030000000000343430313133303030343030303032353030303402021601010100000028A0101018051401014116
44 -
45 -05-24 16:16:44.554,消息9
46 -0xFE2A0103000000000034343031313330303034303030303235303030340202093230323030353234313533313230383430353834000000000000000000000000C8AF1F0F180514C8AF1F0F1805142C00000000000000409C10101805143000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001A11D10600000000000000000000000000000000000000000000000000000000000000000000000000002002323032303035323431353331343531303030313900000000000000000000000000000000000000000000000000000000433545323230463131413332393532463635394646354136334438433339414639624C564342334C34443646473031363335399716
47 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 43.78, 17.45, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
48 -05-24 16:16:44.661,10
49 -05-24 16:16:44.961,94
50 -05-24 16:16:48.964,95
51 -
52 -分析:
53 -1、电量问题
54 -7367.59 - 7305.84 = 61.75, 实际上报电量:0.37
55 -7371.17 - 7305.84 = 65.33, 实际上报电量:3.95
56 -
57 -...
58 -
59 -7427.98 - 7305.84 = 122.14, 实际上报电量:60.76
60 -
61 -账单电量: 43.78+17.45 = 61.23
62 -
63 -实际上报电量和账单电量基本一致, 平台根据前后电表差的计算为122.14, 估计是电表发生跳跃, 该充电事务发生前电表读数为:7305.84,该充电启动后马上就跳到了7367.59
64 -
65 -2、状态问题
66 -05-24 16:16:26.184,消息22,charging,notConnect
67 -0xFE2E000300000000003434303131333030303430303030323530303034020216020101000000A861101018051401010316
68 -
69 -这条状态上送, 枪已拔掉, 但确实充电状态
罗宾森_20200524-3.log
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Chinyee
Size
... ... @@ -1,1 +1,0 @@
1 -894 bytes
Content
... ... @@ -1,23 +1,0 @@
1 -
2 -账单ID:20200524161944876736
3 -桩ID:44011300040000250004 1号枪
4 -
5 -05-24 16:18:03.988,消息5,电表: 7811.71
6 -0xFE2A0003000000FFFF3434303131333030303430303030323530303034020105010101000073EB0B0001014716
7 -...
8 -
9 -05-24 16:19:44.235,消息14
10 -05-24 16:19:44.650,消息15
11 -05-24 16:19:48.258,消息16
12 -05-24 16:19:53.305,消息24
13 -05-24 16:19:53.307,消息20
14 -05-24 16:19:58.515,消息21
15 -
16 -...
17 -
18 -05-24 16:22:23.732,消息5,电表: 15243.78,电量: 3.58
19 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020105020202C8321410180514C83214101805140200000066014298E400003A7000000000000000000000000000000000000000000000000000009A421700550126036810C015010002323032303035323431363139343438373637333600000000000000000000000032303230303532343136323031333030303035390000000000000000000000005516
20 -
21 -
22 -分析:
23 -现象同“罗宾森_20200524-2.log” 描述, 也是电表读数发生跳跃.
罗宾森_20200526-1.log
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.yuandong
Size
... ... @@ -1,1 +1,0 @@
1 -5.7 KB
Content
... ... @@ -1,68 +1,0 @@
1 -账单ID:20200526030505347349
2 -44011500040000230017 , 2号枪
3 -
4 -05-26 03:05:05.022,消息14
5 -05-26 03:05:05.668,消息15
6 -05-26 03:05:06.029,消息16
7 -05-26 03:05:06.035,消息24
8 -05-26 03:05:06.036,消息20
9 -05-26 03:05:07.043,消息21
10 -05-26 03:05:38.062,消息5,idle,connect
11 -05-26 03:05:52.071,消息5,charging,connect,"totalPower" : 22289.83,"power" : 0.0
12 -0xFEA6000002FFFF00133434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A05140100000000003ECCCE000000000000000000000000000000000000000000000000000000000000F70222004B0155039C18001401000232303230303532363033303530353334373334390000000000000000000000000000000000000000000000000000000000000000000000000000000000000000DB16
13 -
14 -05-26 03:05:53.082,消息22,charging,connect
15 -
16 -05-26 03:06:52.109,消息5,charging,connect,"totalPower" : 22291.15,"power" : 2.38
17 -0xFEA6000002FFFF00163434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A051402000000EE003FD6D30000884000000000000000000000000000000000000000000000000000007B032200520155039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000006916
18 -
19 -05-26 03:07:52.147,消息5,charging,connect,"totalPower" : 22292.67,"power" : 5.34
20 -0xFEA6000002FFFF00183434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A05140300000016024044D400008840000000000000000000000000000000000000000000000000000013042200530156039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000001B16
21 -
22 -05-26 03:08:52.289,消息5,charging,connect,"totalPower" : 22294.15,"power" : 8.37
23 -0xFEA6000002FFFF001A3434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A0514040000004503418AD4000088400000000000000000000000000000000000000000000000000000A7042200540156039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000003016
24 -
25 -...
26 -
27 -05-26 03:51:54.657,消息5,charging,connect,"totalPower" : 22349.02,"power" : 118.15
28 -0xFEA6000002FFFF00703434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A051430000000272E615AD2000004060000000000000000000000000000000000000000000000000000161A2200680159039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000008116
29 -
30 -...
31 -
32 -05-26 03:55:54.853,消息5,charging,connect,"totalPower" : 22349.39,"power" : 118.9
33 -0xFEA6000002FFFF00783434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A051434000000722E61A6D100000C0300000000000000000000000000000000000000000000000000003B1A22006A0159039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000000516
34 -
35 -05-26 03:56:55.912,消息22,occupiedWithFullPower,connect
36 -05-26 03:58:55.082,消息22,occupiedWithFullPower,connect
37 -
38 -05-26 04:04:51.907,消息9
39 -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
40 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 75.25, 43.78, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
41 -05-26 04:04:52.166,消息10
42 -05-26 04:04:52.467,消息94
43 -05-26 04:04:54.928,消息95
44 -
45 -05-26 04:06:50.036,消息9
46 -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
47 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 37.74, 21.88, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
48 -05-26 04:06:50.070,消息10
49 -05-26 04:06:50.370,消息94
50 -05-26 04:06:51.069,消息95
51 -
52 -问题:
53 -1、在充电心跳中,电表读数差值 是 充电电量的一半左右;
54 -22291.15 - 22289.83 = 1.32, 但实际上传电量是: 2.38
55 -22292.67 - 22289.83 = 2.84, 但实际上传电量是: 5.34
56 -...
57 -22349.39 - 22289.83 = 59.56, 但实际上传电量是: 118.9
58 -
59 -2、充电结束后,充电桩上传了2次账单:
60 -第一次的电量是(75.25+43.78=119.03)
61 -第二次的电量是(37.74+21.88=59.62)
62 -
63 -第二次账单和电表总读数的前后差基本是一致的, 但第2次账单后台不再接收了,以第一次为准.
64 -
65 -所以:平台根据电表的差值 和 充电桩第一次的账单电量进行比较,两者不一致,故有账单异常的告警!
66 -
67 -需要充电桩确认下,是电表的读数有问题,还是充电过程的电量有问题,为什么出现2次账单上传?
68 -
罗宾森_20200526-2.log
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.yuandong
Size
... ... @@ -1,1 +1,0 @@
1 -4.2 KB
Content
... ... @@ -1,54 +1,0 @@
1 -
2 -账单ID:20200526105801472317
3 -
4 -桩号:44011300040000250005 2号枪
5 -
6 -05-26 10:57:03.068,消息5,idle,notConnect,"totalPower" : 4299.23
7 -0xFE2A0003000000FFFF34343031313330303034303030303235303030350202050101010000638F060001013C16
8 -
9 -05-26 10:58:01.825,消息14
10 -05-26 10:58:02.425,消息15
11 -05-26 10:58:06.025,消息16
12 -05-26 10:58:13.075,消息24
13 -05-26 10:58:13.076,消息20
14 -05-26 10:58:18.173,消息21
15 -
16 -05-26 10:59:00.711,消息22,charging,connect
17 -0xFE2E00030000000000343430313133303030343030303032353030303502021602020200000090E23A0A1A051401008A16
18 -
19 -05-26 10:59:02.640,消息25
20 -05-26 10:59:02.773,消息101
21 -05-26 10:59:18.560,消息5,charging,connect,"totalPower" : 4332.32,"power" : 0.09
22 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A051400000000090032B8C90000FE240000000000000000000000000000000000000000000000000000509C06004C012503100E801301000232303230303532363130353830313437323331370000000000000000000000003230323030353236313035383332313030303334000000000000000000000000E416
23 -
24 -05-26 11:01:21.370,消息5,charging,connect,"totalPower" : 4335.71,"power" : 3.47
25 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A0514020000005B01335ECE0000B6490000000000000000000000000000000000000000000000000000A39D060053012603100E8013010002323032303035323631303538303134373233313700000000000000000000000032303230303532363130353833323130303033340000000000000000000000009E16
26 -
27 -05-26 11:03:24.167,消息5,charging,connect,"totalPower" : 4339.14,"power" : 6.9
28 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A051404000000B2023590CE0000C0490000000000000000000000000000000000000000000000000000FA9E060053012703100E8013010002323032303035323631303538303134373233313700000000000000000000000032303230303532363130353833323130303033340000000000000000000000009716
29 -
30 -05-26 11:05:26.952,消息5,charging,connect,"totalPower" : 4342.55,"power" : 10.31
31 -
32 -05-26 11:07:29.773,消息5,charging,connect,"totalPower" : 4345.98,"power" : 13.74
33 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A0514080000005E0538F4CE0000E8490000000000000000000000000000000000000000000000000000A6A1060053012703100E8013010002323032303035323631303538303134373233313700000000000000000000000032303230303532363130353833323130303033340000000000000000000000005216
34 -
35 -05-26 11:09:32.589,消息5,charging,connect,"totalPower" : 4349.41,"power" : 17.17
36 -0xFEA60003000000FFFF3434303131333030303430303030323530303035020205020202007D3A0A1A0514007D3A0A1A05140A000000B5063AC2CE0000F2490000000000000000000000000000000000000000000000000000FDA2060053012803100E801301000232303230303532363130353830313437323331370000000000000000000000003230323030353236313035383332313030303334000000000000000000000000C116
37 -
38 -
39 -05-26 11:10:06.977,消息22,idle,notConnect
40 -0xFE2E00030000000000343430313133303030343030303032353030303502021601010100000088130A0B1A051401015016
41 -
42 -
43 -05-26 11:10:09.585,消息9
44 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 1.23, 16.47, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
45 -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
46 -
47 -分析:
48 -该充电事务在充电前,及充电中的电表读数的差 和 实际上报的电量有差异;
49 -4332.32 - 4299.23 = 33.09, 实际上报: 0.09
50 -4335.71 - 4299.23 = 36.48, 实际上报: 3.47
51 -4339.14 - 4299.23 = 39.91, 实际上报: 6.9
52 -
53 -4345.98 - 4299.23 = 46.75, 实际上报: 13.74
54 -4349.41 - 4299.23 = 50.18, 实际上报: 17.17