文档更改颂盛

在2020/12/25 14:13上被chinyee he修改
从版本< 33.1 >
由yuandong he编辑
在2020/05/29 13:59上
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由chinyee he编辑
在2020/05/28 14:10上
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修改评论 上传新附件罗宾森_20200524-3.log

Summary

Details

Page properties
文档作者
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1 -XWiki.yuandong
1 +XWiki.Chinyee
Content
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2 2  {{toc/}}
3 3  {{/box}}
4 4  
5 -= gdss_case#16_20200528 =
6 -
7 -问题描述：
8 -
9 -广州颂盛大北站
10 -
11 -账单号：20200524152830578065、20200524153120840584、 20200524161944876736
12 -
13 -麻烦帮我分析一下这三个单号文报，罗宾森那边需要这些文报
14 -
15 -~-~-跟踪
16 -
17 -【Chinyee】：第一张单状态显示正常，充了一分钟的电，平台记录充电电量为0；第二张单状态是充电点电量与平台不符 设备账单电量61.23 平台账单电量122.14；第三张单状态显示正常 设备账单电量23.8 平台账单电量7450.09
18 -
19 -【技】：[[attach:罗宾森_20200524-3.log||target="_blank"]][[attach:罗宾森_20200524-2.log||target="_blank"]][[attach:罗宾森_20200524-1.log||target="_blank"]]
20 -
21 -~-~-解决
22 -
23 -状态（☑表示选定 ）：  ☑已解决 | 处理中 | 暂搁置 
24 -售后（跟单）工程师：Chinyee
25 -
26 -
27 27  = gdss_case#15_20200525 =
28 28  
29 29  问题描述：我在颂盛大岗站点已经绑好两张卡了，怎么就不刷不上卡呢
罗宾森_20200524-1.log
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1 -XWiki.Chinyee
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1 -
2 -账单ID:20200524152830578065
3 -桩ID:44011300040000250004 1号枪
4 -
5 -05-24 15:28:17.486,消息5,电表: 15178.64
6 -0xFE2A0003000000FFFF34343031313330303034303030303235303030340201050102020000282917000100C316
7 -
8 -...
9 -
10 -05-24 15:28:30.116,消息14
11 -05-24 15:28:30.527,消息15
12 -05-24 15:28:34.126,消息16
13 -05-24 15:28:35.194,消息24
14 -05-24 15:28:35.196,消息20
15 -05-24 15:28:40.386,消息21
16 -
17 -05-24 15:29:32.922,消息22,charging,connect
18 -0xFE2E000300000000003434303131333030303430303030323530303034020116020202000000007D1D0F1805140100A716
19 -
20 -05-24 15:29:34.791,消息25
21 -05-24 15:29:34.866,消息101
22 -
23 -05-24 15:30:20.228,消息22,occupiedWithFullPower,connect
24 -0xFE2E000300000000003434303131333030303430303030323530303034020116050202000000384A1E0F1805140100AC16
25 -
26 -05-24 15:30:29.948,消息22,idle,notConnect
27 -0xFE2E000300000000003434303131333030303430303030323530303034020116010101000000606D1E0F1805140101D616
28 -
29 -05-24 15:30:32.477,消息9
30 -0xFE2A0103000000000034343031313330303034303030303235303030340201093230323030353234313532383330353738303635000000000000000000000000D8D61C0F180514D8D61C0F1805140100000000000000606D1E0F1805143000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000018000300000000000000000000000000000000000000000000000000000000000000000000000000000000001102323032303035323431353238353530303030353800000000000000000000000000000000000000000000000000000000433545323230463131413332393532463635394646354136334438433339414656644C4D454244473150374A453030303331339816
31 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.24, 0.03, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
32 -05-24 15:30:32.590,10
33 -05-24 15:30:32.890,94
34 -05-24 15:30:36.872,95
35 -
36 -分析:
37 -平台账单中电量估算为0, 是因为该充电事务, 在充电结束后账单前, 没有上报消息5，所以平台没有记录到变化后的电表读数, 默认电表没有变化, 故判断为0.
罗宾森_20200524-2.log
Author
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1 -XWiki.Chinyee
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Content
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1 -
2 -账单ID:20200524153120840584
3 -桩ID:44011300040000250004 2号枪
4 -
5 -05-24 15:30:43.708,消息5,电表: 7305.84
6 -0xFE2A0003000000FFFF34343031313330303034303030303235303030340202050102020000D8250B0001002016
7 -...
8 -
9 -05-24 15:31:20.530,消息14
10 -05-24 15:31:20.959,消息15
11 -05-24 15:31:24.561,消息16
12 -05-24 15:31:25.621,消息24
13 -05-24 15:31:25.622,消息20
14 -05-24 15:31:30.811,消息21
15 -
16 -05-24 15:32:25.355,消息22,charging,connect
17 -0xFE2E000300000000003434303131333030303430303030323530303034020216020202000000C05D200F18051401007916
18 -
19 -05-24 15:32:27.210,消息25
20 -05-24 15:32:27.287,消息101
21 -
22 -05-24 15:32:57.125,消息5,电表: 7367.59,电量: 0.37
23 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F180514010000002500395AD700008E490000000000000000000000000000000000000000000000000000F73D0B0056012603140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000003A16
24 -
25 -05-24 15:34:59.917,消息5,电表: 7371.17,电量: 3.95
26 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F180514030000008B013BAED80000844900000000000000000000000000000000000000000000000000005D3F0B0058012603140A801401000232303230303532343135333132303834303538340000000000000000000000003230323030353234313533313435313030303139000000000000000000000000C216
27 -
28 -05-24 15:37:02.728,消息5,电表: 7374.8,电量: 7.58
29 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F18051405000000F6023EAED8000084490000000000000000000000000000000000000000000000000000C8400B0058012603140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000005516
30 -
31 -...
32 -
33 -05-24 16:13:53.143,消息5,电表: 7426.07,电量: 58.85
34 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F1805142A000000FD166116DA000084260000000000000000000000000000000000000000000000000000CF540B0059012A03140A801401000232303230303532343135333132303834303538340000000000000000000000003230323030353234313533313435313030303139000000000000000000000000F116
35 -
36 -05-24 16:15:55.841,消息5,电表: 7427.98,电量: 60.76
37 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F1805142C000000BC1762A0DC0000842600000000000000000000000000000000000000000000000000008E550B005E012A03140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000004316
38 -
39 -05-24 16:16:26.184,消息22,charging,notConnect
40 -0xFE2E000300000000003434303131333030303430303030323530303034020216020101000000A861101018051401010316
41 -
42 -05-24 16:16:42.024,消息22,idle,notConnect
43 -0xFE2E00030000000000343430313133303030343030303032353030303402021601010100000028A0101018051401014116
44 -
45 -05-24 16:16:44.554,消息9
46 -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
47 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 43.78, 17.45, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
48 -05-24 16:16:44.661,10
49 -05-24 16:16:44.961,94
50 -05-24 16:16:48.964,95
51 -
52 -分析:
53 -1、电量问题
54 -7367.59 - 7305.84 = 61.75, 实际上报电量:0.37
55 -7371.17 - 7305.84 = 65.33, 实际上报电量:3.95
56 -
57 -...
58 -
59 -7427.98 - 7305.84 = 122.14, 实际上报电量:60.76
60 -
61 -账单电量: 43.78+17.45 = 61.23
62 -
63 -实际上报电量和账单电量基本一致, 平台根据前后电表差的计算为122.14, 估计是电表发生跳跃, 该充电事务发生前电表读数为：7305.84，该充电启动后马上就跳到了7367.59
64 -
65 -2、状态问题
66 -05-24 16:16:26.184,消息22,charging,notConnect
67 -0xFE2E000300000000003434303131333030303430303030323530303034020216020101000000A861101018051401010316
68 -
69 -这条状态上送, 枪已拔掉, 但确实充电状态
罗宾森_20200526-1.log
Author
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1 -XWiki.yuandong
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1 -账单ID:20200526030505347349
2 -44011500040000230017 , 2号枪
3 -
4 -05-26 03:05:05.022,消息14
5 -05-26 03:05:05.668,消息15
6 -05-26 03:05:06.029,消息16
7 -05-26 03:05:06.035,消息24
8 -05-26 03:05:06.036,消息20
9 -05-26 03:05:07.043,消息21
10 -05-26 03:05:38.062,消息5,idle,connect
11 -05-26 03:05:52.071,消息5,charging,connect,"totalPower" : 22289.83,"power" : 0.0
12 -0xFEA6000002FFFF00133434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A05140100000000003ECCCE000000000000000000000000000000000000000000000000000000000000F70222004B0155039C18001401000232303230303532363033303530353334373334390000000000000000000000000000000000000000000000000000000000000000000000000000000000000000DB16
13 -
14 -05-26 03:05:53.082,消息22,charging,connect
15 -
16 -05-26 03:06:52.109,消息5,charging,connect,"totalPower" : 22291.15,"power" : 2.38
17 -0xFEA6000002FFFF00163434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A051402000000EE003FD6D30000884000000000000000000000000000000000000000000000000000007B032200520155039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000006916
18 -
19 -05-26 03:07:52.147,消息5,charging,connect,"totalPower" : 22292.67,"power" : 5.34
20 -0xFEA6000002FFFF00183434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A05140300000016024044D400008840000000000000000000000000000000000000000000000000000013042200530156039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000001B16
21 -
22 -05-26 03:08:52.289,消息5,charging,connect,"totalPower" : 22294.15,"power" : 8.37
23 -0xFEA6000002FFFF001A3434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A0514040000004503418AD4000088400000000000000000000000000000000000000000000000000000A7042200540156039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000003016
24 -
25 -...
26 -
27 -05-26 03:51:54.657,消息5,charging,connect,"totalPower" : 22349.02,"power" : 118.15
28 -0xFEA6000002FFFF00703434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A051430000000272E615AD2000004060000000000000000000000000000000000000000000000000000161A2200680159039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000008116
29 -
30 -...
31 -
32 -05-26 03:55:54.853,消息5,charging,connect,"totalPower" : 22349.39,"power" : 118.9
33 -0xFEA6000002FFFF00783434303131353030303430303030323330303137020205020202A08C04031A051468BF05031A051434000000722E61A6D100000C0300000000000000000000000000000000000000000000000000003B1A22006A0159039C180014010002323032303035323630333035303533343733343900000000000000000000000000000000000000000000000000000000000000000000000000000000000000000516
34 -
35 -05-26 03:56:55.912,消息22,occupiedWithFullPower,connect
36 -05-26 03:58:55.082,消息22,occupiedWithFullPower,connect
37 -
38 -05-26 04:04:51.907,消息9
39 -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
40 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 75.25, 43.78, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
41 -05-26 04:04:52.166,消息10
42 -05-26 04:04:52.467,消息94
43 -05-26 04:04:54.928,消息95
44 -
45 -05-26 04:06:50.036,消息9
46 -0xFE2A010002FFFF00A034343031313530303034303030303233303031370202093230323030353236303330353035333437333439000000000000000000000000A00F05031A0514A00F05031A05143400080000000000E88006041A051430000000000000000000000000BE0E8C0800000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000260000000000000000000000000000000000000000000000000000000000000000002A2A2A2A2A2A2A2A000000000000000033423142344630323837434541353630444338313339324341363635413043363E614C4D454245473152364A453030313937300916
47 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 37.74, 21.88, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
48 -05-26 04:06:50.070,消息10
49 -05-26 04:06:50.370,消息94
50 -05-26 04:06:51.069,消息95
51 -
52 -问题:
53 -1、在充电心跳中，电表读数差值 是 充电电量的一半左右;
54 -22291.15 - 22289.83 = 1.32, 但实际上传电量是: 2.38
55 -22292.67 - 22289.83 = 2.84, 但实际上传电量是: 5.34
56 -...
57 -22349.39 - 22289.83 = 59.56, 但实际上传电量是: 118.9
58 -
59 -2、充电结束后，充电桩上传了2次账单：
60 -第一次的电量是(75.25+43.78=119.03)
61 -第二次的电量是(37.74+21.88=59.62)
62 -
63 -第二次账单和电表总读数的前后差基本是一致的, 但第2次账单后台不再接收了，以第一次为准.
64 -
65 -所以：平台根据电表的差值 和 充电桩第一次的账单电量进行比较，两者不一致，故有账单异常的告警!
66 -
67 -需要充电桩确认下，是电表的读数有问题，还是充电过程的电量有问题，为什么出现2次账单上传?
68 -