文档更改颂盛

在2020/12/25 14:13上被chinyee he修改
从版本< 29.1 >
由chinyee he编辑
在2020/05/28 14:10上
到版本
由yuandong he编辑
在2020/05/20 14:15上
< >
修改评论 上传新附件罗宾森_20200519-1(1).log

Summary

Details

Page properties
文档作者
... ... @@ -1,1 +1,1 @@
1 -XWiki.Chinyee
1 +XWiki.yuandong
Content
... ... @@ -2,66 +2,7 @@
2 2  {{toc/}}
3 3  {{/box}}
4 4  
5 -= gdss_case#15_20200525 =
6 -
7 -问题描述：我在颂盛大岗站点已经绑好两张卡了，怎么就不刷不上卡呢
8 -
9 -~-~-跟踪
10 -
11 -【YD】：确认是站点管理员绑定卡号。查询数据库看看卡号是否有绑其他用户。
12 -
13 -【Chinyee】：0010000000000012,0010000000000013分别另外绑定了id：88261749，69410307的用户，建议确认这两个用户是否有使用卡再决定是否解绑。
14 -
15 -【客户】：已解绑，帮我查看9、10、11号卡绑定哪里了
16 -
17 -【Chinyee】：58181399，41100430，20088347。这三张卡分别绑定了这三个用户id 以后如果要绑卡号 你这边也需要记录一下
18 -
19 -【YD】：确认开始的两张卡号可以刷卡充电
20 -
21 -~-~-解决
22 -
23 -状态（☑表示选定 ）：  ☑已解决 | 处理中 | 暂搁置 
24 -售后（跟单）工程师： YD Chinyee
25 -
26 -= gdss_case#14_20200519 =
27 -
28 -广州颂盛大北站点
29 -
30 -账单号：20200519000048277368、20200518235932015491、20200518155717891654 
31 -桩号：44011300040000250006、44011300040000250008、44011300040000250004
32 -充电时间：
33 -结束时间：
34 -异常问题：充电电量与平台不符
35 -问题描述：此站点安装电能表刷新55.15版本之后出现充电电量与平台不符异常
36 -麻烦查看是否平台原因？
37 -
38 -~-~-跟踪
39 -
40 -【YD】：转研发(niewei) 研发反应都是桩的问题
41 -
42 -这是其中一张单的分析 另外那单估计情况差不多 20200518155717891654这单不是充电电量与平台不符。
43 -
44 -[[attach:罗宾森_20200519-1(1).log||target="_blank"]]
45 -
46 -//~~补充：20200520//
47 -
48 -**罗宾森需要令狐充提供原始数据，四代设备没有log**
49 -
50 -[[attach:罗宾森_20200519-2.log||target="_blank"]]
51 -
52 -**罗宾森：能查到这条机器上一单的充点前电表读数和充电后电表读数吗**
53 -
54 -3041.82 / 3052.44
55 -
56 -**罗宾森：后台估算的电量大 感觉不是3052 3093跳变吧？是不是中间出现了0的问题跳变？**
57 -
58 -没有
59 -
60 -~-~-解决
61 -
62 -状态（☑表示选定 ）：  已解决 | 处理中 | 暂搁置 
63 -售后（跟单）工程师： YD
64 -
5 +(% class="wikigeneratedid" %)
65 65  = gdss_case#13_20200408 =
66 66  
67 67  问题描述：这是颂盛站点，车架号和车牌号显示这样的
罗宾森_20200519-2.log
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.yuandong
Size
... ... @@ -1,1 +1,0 @@
1 -7.5 KB
Content
... ... @@ -1,72 +1,0 @@
1 -
2 -billing_id=20200519000048277368
3 -44011300040000250006 2号枪
4 -
5 -05-18 23:59:15.792,消息5,idle,connect,"电度表计数" : 3052.89
6 -0xFE2A0003000000FFFF3434303131333030303430303030323530303036020205010202000089A804000100F116
7 -
8 -05-19 00:00:48.501,消息14
9 -05-19 00:00:49.121,消息15
10 -05-19 00:00:52.558,消息16
11 -05-19 00:00:53.620,消息24
12 -05-19 00:00:53.621,消息20
13 -05-19 00:00:58.562,消息21
14 -05-19 00:01:32.500,消息5,idle,connect,"电度表计数" : 3093.43
15 -0xFE2A0003000000FFFF343430313133303030343030303032353030303602020501020200005FB8040001003716
16 -
17 -05-19 00:01:50.760,消息22,charging,connect
18 -0xFE2E00030000000000343430313133303030343030303032353030303602021602020200000080BB01001305140100F816
19 -
20 -05-19 00:01:52.541,消息25
21 -05-19 00:01:52.695,消息101
22 -05-19 00:03:46.322,消息5,charging,connect,"电度表计数" : 3096.5,"已充电量" : 475.06
23 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305140200000092B9258AE30000EE4D000000000000000000000000000000000000000000000000000092B904004F0125036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000007216
24 -
25 -05-19 00:05:59.632,消息5,charging,connect,"电度表计数" : 3099.56,"已充电量" : 478.12
26 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051404000000C4BA27F0E10000F42E0000000000000000000000000000000000000000000000000000C4BA04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000007716
27 -
28 -05-19 00:08:02.342,消息5,charging,connect,"电度表计数" : 3101.94,"已充电量" : 480.5
29 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051406000000B2BB289AE20000FE2E0000000000000000000000000000000000000000000000000000B2BB04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001916
30 -
31 -05-19 00:10:05.036,消息5,charging,connect,"电度表计数" : 3104.33,"已充电量" : 482.89
32 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051408000000A1BC28AEE20000FE2E0000000000000000000000000000000000000000000000000000A1BC04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000002316
33 -
34 -.....
35 -05-19 01:29:51.896,消息5,charging,connect,"电度表计数" : 3197.68,"已充电量" : 576.24
36 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305145800000018E14EE2E50000D62E000000000000000000000000000000000000000000000000000018E10400520129036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000006716
37 -
38 -.....
39 -05-19 01:40:05.302,消息5,charging,connect,"电度表计数" : 3209.74,"已充电量" : 588.3
40 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051462000000CEE553A0E60000C22E0000000000000000000000000000000000000000000000000000CEE50400530129036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001416
41 -
42 -05-19 01:42:07.959,消息5,charging,connect,"电度表计数" : 3212.16,"已充电量" : 590.72
43 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051464000000C0E654F0E60000C22E0000000000000000000000000000000000000000000000000000C0E6040054012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000004116
44 -
45 -05-19 01:44:10.629,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
46 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E0100130514660000000000552CE70000CC2E00000000000000000000000000000000000000000000000000000000000055012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000009416
47 -
48 -05-19 01:46:13.382,消息5,charging,connect,"电度表计数" : 3217.01,"已充电量" : 595.57
49 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051469000000A5E8564AE70000D62E0000000000000000000000000000000000000000000000000000A5E8040056012A036810C01501000232303230303531393030303034383237373336380000000000000000000000003230323030353139303030313132313030303037000000000000000000000000E316
50 -
51 -05-19 01:48:16.069,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
52 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146B000000000057AEE70000C22E00000000000000000000000000000000000000000000000000000000000059012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001B16
53 -
54 -05-19 01:50:18.749,消息5,charging,connect,"电度表计数" : 3221.86,"已充电量" : 600.42
55 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146D0000008AEA58A8E80000AE2E00000000000000000000000000000000000000000000000000008AEA040060012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000004A16
56 -
57 -05-19 01:52:21.409,消息5,charging,connect,"电度表计数" : 3223.82,"已充电量" : 602.38
58 -0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146F0000004EEB590EE70000861A00000000000000000000000000000000000000000000000000004EEB040061012A036810C01501000232303230303531393030303034383237373336380000000000000000000000003230323030353139303030313132313030303037000000000000000000000000FD16
59 -
60 -05-19 01:54:17.673,消息22,charging,notConnect
61 -0xFE2E000300000000003434303131333030303430303030323530303036020216020101000000803E360113051401014A16
62 -
63 -05-19 01:54:25.882,消息9
64 -"分时电量" : [ 34.2, 34.99, 35.25, 27.12, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
65 -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
66 -
67 -问题:
68 -1、该充电事务在启动前的电表读数为:3052.89,在该充电启动后充电状态还未处于"充电"时,但电表读数已经变为:3093.43;
69 -2、之后的每次充电心跳中, 已充电量是一个较大的数据,4、5百度,同时出现几次电度表计数和已充电量为0的情况;
70 -3、账单中的分时电量感觉是对的，但和心跳数据应该有较大的差异;
71 -4、05-19 01:54:17.673出现在充电桩状态为“充电”中的情况下，枪状态却为“未连接”;
72 -5、心跳频率变成了2分多钟，正确应该是60秒(后台下发);
罗宾森_20200524-2.log
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Chinyee
Size
... ... @@ -1,1 +1,0 @@
1 -4.5 KB
Content
... ... @@ -1,69 +1,0 @@
1 -
2 -账单ID:20200524153120840584
3 -桩ID:44011300040000250004 2号枪
4 -
5 -05-24 15:30:43.708,消息5,电表: 7305.84
6 -0xFE2A0003000000FFFF34343031313330303034303030303235303030340202050102020000D8250B0001002016
7 -...
8 -
9 -05-24 15:31:20.530,消息14
10 -05-24 15:31:20.959,消息15
11 -05-24 15:31:24.561,消息16
12 -05-24 15:31:25.621,消息24
13 -05-24 15:31:25.622,消息20
14 -05-24 15:31:30.811,消息21
15 -
16 -05-24 15:32:25.355,消息22,charging,connect
17 -0xFE2E000300000000003434303131333030303430303030323530303034020216020202000000C05D200F18051401007916
18 -
19 -05-24 15:32:27.210,消息25
20 -05-24 15:32:27.287,消息101
21 -
22 -05-24 15:32:57.125,消息5,电表: 7367.59,电量: 0.37
23 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F180514010000002500395AD700008E490000000000000000000000000000000000000000000000000000F73D0B0056012603140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000003A16
24 -
25 -05-24 15:34:59.917,消息5,电表: 7371.17,电量: 3.95
26 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F180514030000008B013BAED80000844900000000000000000000000000000000000000000000000000005D3F0B0058012603140A801401000232303230303532343135333132303834303538340000000000000000000000003230323030353234313533313435313030303139000000000000000000000000C216
27 -
28 -05-24 15:37:02.728,消息5,电表: 7374.8,电量: 7.58
29 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F18051405000000F6023EAED8000084490000000000000000000000000000000000000000000000000000C8400B0058012603140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000005516
30 -
31 -...
32 -
33 -05-24 16:13:53.143,消息5,电表: 7426.07,电量: 58.85
34 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F1805142A000000FD166116DA000084260000000000000000000000000000000000000000000000000000CF540B0059012A03140A801401000232303230303532343135333132303834303538340000000000000000000000003230323030353234313533313435313030303139000000000000000000000000F116
35 -
36 -05-24 16:15:55.841,消息5,电表: 7427.98,电量: 60.76
37 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020205020202C8AF1F0F180514C8AF1F0F1805142C000000BC1762A0DC0000842600000000000000000000000000000000000000000000000000008E550B005E012A03140A8014010002323032303035323431353331323038343035383400000000000000000000000032303230303532343135333134353130303031390000000000000000000000004316
38 -
39 -05-24 16:16:26.184,消息22,charging,notConnect
40 -0xFE2E000300000000003434303131333030303430303030323530303034020216020101000000A861101018051401010316
41 -
42 -05-24 16:16:42.024,消息22,idle,notConnect
43 -0xFE2E00030000000000343430313133303030343030303032353030303402021601010100000028A0101018051401014116
44 -
45 -05-24 16:16:44.554,消息9
46 -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
47 -"electricPowers" : [ 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 43.78, 17.45, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
48 -05-24 16:16:44.661,10
49 -05-24 16:16:44.961,94
50 -05-24 16:16:48.964,95
51 -
52 -分析:
53 -1、电量问题
54 -7367.59 - 7305.84 = 61.75, 实际上报电量:0.37
55 -7371.17 - 7305.84 = 65.33, 实际上报电量:3.95
56 -
57 -...
58 -
59 -7427.98 - 7305.84 = 122.14, 实际上报电量:60.76
60 -
61 -账单电量: 43.78+17.45 = 61.23
62 -
63 -实际上报电量和账单电量基本一致, 平台根据前后电表差的计算为122.14, 估计是电表发生跳跃, 该充电事务发生前电表读数为：7305.84，该充电启动后马上就跳到了7367.59
64 -
65 -2、状态问题
66 -05-24 16:16:26.184,消息22,charging,notConnect
67 -0xFE2E000300000000003434303131333030303430303030323530303034020216020101000000A861101018051401010316
68 -
69 -这条状态上送, 枪已拔掉, 但确实充电状态
罗宾森_20200524-3.log
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Chinyee
Size
... ... @@ -1,1 +1,0 @@
1 -894 bytes
Content
... ... @@ -1,23 +1,0 @@
1 -
2 -账单ID:20200524161944876736
3 -桩ID:44011300040000250004 1号枪
4 -
5 -05-24 16:18:03.988,消息5,电表: 7811.71
6 -0xFE2A0003000000FFFF3434303131333030303430303030323530303034020105010101000073EB0B0001014716
7 -...
8 -
9 -05-24 16:19:44.235,消息14
10 -05-24 16:19:44.650,消息15
11 -05-24 16:19:48.258,消息16
12 -05-24 16:19:53.305,消息24
13 -05-24 16:19:53.307,消息20
14 -05-24 16:19:58.515,消息21
15 -
16 -...
17 -
18 -05-24 16:22:23.732,消息5,电表: 15243.78,电量: 3.58
19 -0xFEA60003000000FFFF3434303131333030303430303030323530303034020105020202C8321410180514C83214101805140200000066014298E400003A7000000000000000000000000000000000000000000000000000009A421700550126036810C015010002323032303035323431363139343438373637333600000000000000000000000032303230303532343136323031333030303035390000000000000000000000005516
20 -
21 -
22 -分析:
23 -现象同“罗宾森_20200524-2.log” 描述, 也是电表读数发生跳跃.