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Content
... ... @@ -3,6 +3,43 @@
3 3  {{/box}}
4 4  
5 5  (% class="wikigeneratedid" %)
6 += gdss_case#13_20200519 =
7 +
8 +广州颂盛大北站点
9 +
10 +账单号:20200519000048277368、20200518235932015491、20200518155717891654 
11 +桩号:44011300040000250006、44011300040000250008、44011300040000250004
12 +充电时间:
13 +结束时间:
14 +异常问题:充电电量与平台不符
15 +问题描述:此站点安装电能表刷新55.15版本之后出现充电电量与平台不符异常
16 +麻烦查看是否平台原因?
17 +
18 +~-~-跟踪
19 +
20 +【YD】:这是其中一张单的分析 另外那单估计情况差不多 20200518155717891654这单不是充电电量与平台不符。转研发(niewei) 反应都是桩的问题
21 +
22 +[[attach:罗宾森_20200519-1(1).log||target="_blank"]]
23 +
24 +20200520
25 +
26 +**罗宾森需要提供原始数据**
27 +
28 +[[attach:罗宾森_20200519-2.log||target="_blank"]]
29 +
30 +**罗宾森:能查到这条机器上一单的充点前电表读数和充电后电表读数吗**
31 +
32 +3041.82 / 3052.44
33 +
34 +**罗宾森:后台估算的电量大 感觉不是3052 3093跳变吧?是不是中间出现了0的问题跳变?**
35 +
36 +没有
37 +
38 +~-~-解决
39 +
40 +状态(☑表示选定 ):☑ 已解决 | 处理中 | 暂搁置 
41 +售后(跟单)工程师: YD
42 +
6 6  = gdss_case#13_20200408 =
7 7  
8 8  问题描述:这是颂盛站点,车架号和车牌号显示这样的
罗宾森_20200519-1(1).log
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.yuandong
Size
... ... @@ -1,0 +1,1 @@
1 +2.5 KB
Content
... ... @@ -1,0 +1,41 @@
1 +
2 +billing_id=20200519000048277368
3 +44011300040000250006 2号枪
4 +
5 +05-18 23:59:15.792,消息5,idle,connect,"电度表计数" : 3052.89,
6 +
7 +05-19 00:00:48.501,消息14
8 +05-19 00:00:49.121,消息15
9 +05-19 00:00:52.558,消息16
10 +05-19 00:00:53.620,消息24
11 +05-19 00:00:53.621,消息20
12 +05-19 00:00:58.562,消息21
13 +05-19 00:01:32.500,消息5,idle,connect,"电度表计数" : 3093.43
14 +05-19 00:01:50.760,消息22,charging,connect
15 +05-19 00:01:52.541,消息25
16 +05-19 00:01:52.695,消息101
17 +05-19 00:03:46.322,消息5,charging,connect,"电度表计数" : 3096.5,"已充电量" : 475.06
18 +05-19 00:05:59.632,消息5,charging,connect,"电度表计数" : 3099.56,"已充电量" : 478.12
19 +05-19 00:08:02.342,消息5,charging,connect,"电度表计数" : 3101.94,"已充电量" : 480.5
20 +05-19 00:10:05.036,消息5,charging,connect,"电度表计数" : 3104.33,"已充电量" : 482.89
21 +.....
22 +05-19 01:29:51.896,消息5,charging,connect,"电度表计数" : 3197.68,"已充电量" : 576.24
23 +.....
24 +05-19 01:40:05.302,消息5,charging,connect,"电度表计数" : 3209.74,"已充电量" : 588.3
25 +05-19 01:42:07.959,消息5,charging,connect,"电度表计数" : 3212.16,"已充电量" : 590.72
26 +05-19 01:44:10.629,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
27 +05-19 01:46:13.382,消息5,charging,connect,"电度表计数" : 3217.01,"已充电量" : 595.57
28 +05-19 01:48:16.069,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
29 +05-19 01:50:18.749,消息5,charging,connect,"电度表计数" : 3221.86,"已充电量" : 600.42
30 +05-19 01:52:21.409,消息5,charging,connect,"电度表计数" : 3223.82,"已充电量" : 602.38
31 +05-19 01:54:17.673,消息22,charging,notConnect
32 +
33 +05-19 01:54:25.882,消息9
34 +"分时电量" : [ 34.2, 34.99, 35.25, 27.12, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
35 +
36 +问题:
37 +1、该充电事务在启动前的电表读数为:3052.89,在该充电启动后充电状态还未处于"充电"时,但电表读数已经变为:3093.43;
38 +2、之后的每次充电心跳中, 已充电量是一个较大的数据,4、5百度,同时出现几次电度表计数和已充电量为0的情况;
39 +3、账单中的分时电量感觉是对的,但和心跳数据应该有较大的差异;
40 +4、05-19 01:54:17.673出现在充电桩状态为“充电”中的情况下,枪状态却为“未连接”;
41 +5、心跳频率变成了2分多钟,正确应该是60秒(后台下发);
罗宾森_20200519-2.log
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.yuandong
Size
... ... @@ -1,0 +1,1 @@
1 +7.5 KB
Content
... ... @@ -1,0 +1,72 @@
1 +
2 +billing_id=20200519000048277368
3 +44011300040000250006 2号枪
4 +
5 +05-18 23:59:15.792,消息5,idle,connect,"电度表计数" : 3052.89
6 +0xFE2A0003000000FFFF3434303131333030303430303030323530303036020205010202000089A804000100F116
7 +
8 +05-19 00:00:48.501,消息14
9 +05-19 00:00:49.121,消息15
10 +05-19 00:00:52.558,消息16
11 +05-19 00:00:53.620,消息24
12 +05-19 00:00:53.621,消息20
13 +05-19 00:00:58.562,消息21
14 +05-19 00:01:32.500,消息5,idle,connect,"电度表计数" : 3093.43
15 +0xFE2A0003000000FFFF343430313133303030343030303032353030303602020501020200005FB8040001003716
16 +
17 +05-19 00:01:50.760,消息22,charging,connect
18 +0xFE2E00030000000000343430313133303030343030303032353030303602021602020200000080BB01001305140100F816
19 +
20 +05-19 00:01:52.541,消息25
21 +05-19 00:01:52.695,消息101
22 +05-19 00:03:46.322,消息5,charging,connect,"电度表计数" : 3096.5,"已充电量" : 475.06
23 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305140200000092B9258AE30000EE4D000000000000000000000000000000000000000000000000000092B904004F0125036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000007216
24 +
25 +05-19 00:05:59.632,消息5,charging,connect,"电度表计数" : 3099.56,"已充电量" : 478.12
26 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051404000000C4BA27F0E10000F42E0000000000000000000000000000000000000000000000000000C4BA04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000007716
27 +
28 +05-19 00:08:02.342,消息5,charging,connect,"电度表计数" : 3101.94,"已充电量" : 480.5
29 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051406000000B2BB289AE20000FE2E0000000000000000000000000000000000000000000000000000B2BB04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001916
30 +
31 +05-19 00:10:05.036,消息5,charging,connect,"电度表计数" : 3104.33,"已充电量" : 482.89
32 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051408000000A1BC28AEE20000FE2E0000000000000000000000000000000000000000000000000000A1BC04004E0124036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000002316
33 +
34 +.....
35 +05-19 01:29:51.896,消息5,charging,connect,"电度表计数" : 3197.68,"已充电量" : 576.24
36 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305145800000018E14EE2E50000D62E000000000000000000000000000000000000000000000000000018E10400520129036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000006716
37 +
38 +.....
39 +05-19 01:40:05.302,消息5,charging,connect,"电度表计数" : 3209.74,"已充电量" : 588.3
40 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051462000000CEE553A0E60000C22E0000000000000000000000000000000000000000000000000000CEE50400530129036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001416
41 +
42 +05-19 01:42:07.959,消息5,charging,connect,"电度表计数" : 3212.16,"已充电量" : 590.72
43 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051464000000C0E654F0E60000C22E0000000000000000000000000000000000000000000000000000C0E6040054012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000004116
44 +
45 +05-19 01:44:10.629,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
46 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E0100130514660000000000552CE70000CC2E00000000000000000000000000000000000000000000000000000000000055012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000009416
47 +
48 +05-19 01:46:13.382,消息5,charging,connect,"电度表计数" : 3217.01,"已充电量" : 595.57
49 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E010013051469000000A5E8564AE70000D62E0000000000000000000000000000000000000000000000000000A5E8040056012A036810C01501000232303230303531393030303034383237373336380000000000000000000000003230323030353139303030313132313030303037000000000000000000000000E316
50 +
51 +05-19 01:48:16.069,消息5,charging,connect,"电度表计数" : 0,"已充电量" : 0
52 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146B000000000057AEE70000C22E00000000000000000000000000000000000000000000000000000000000059012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000001B16
53 +
54 +05-19 01:50:18.749,消息5,charging,connect,"电度表计数" : 3221.86,"已充电量" : 600.42
55 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146D0000008AEA58A8E80000AE2E00000000000000000000000000000000000000000000000000008AEA040060012A036810C015010002323032303035313930303030343832373733363800000000000000000000000032303230303531393030303131323130303030370000000000000000000000004A16
56 +
57 +05-19 01:52:21.409,消息5,charging,connect,"电度表计数" : 3223.82,"已充电量" : 602.38
58 +0xFEA60003000000FFFF3434303131333030303430303030323530303036020205020202E02E0100130514E02E01001305146F0000004EEB590EE70000861A00000000000000000000000000000000000000000000000000004EEB040061012A036810C01501000232303230303531393030303034383237373336380000000000000000000000003230323030353139303030313132313030303037000000000000000000000000FD16
59 +
60 +05-19 01:54:17.673,消息22,charging,notConnect
61 +0xFE2E000300000000003434303131333030303430303030323530303036020216020101000000803E360113051401014A16
62 +
63 +05-19 01:54:25.882,消息9
64 +"分时电量" : [ 34.2, 34.99, 35.25, 27.12, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0 ],
65 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
66 +
67 +问题:
68 +1、该充电事务在启动前的电表读数为:3052.89,在该充电启动后充电状态还未处于"充电"时,但电表读数已经变为:3093.43;
69 +2、之后的每次充电心跳中, 已充电量是一个较大的数据,4、5百度,同时出现几次电度表计数和已充电量为0的情况;
70 +3、账单中的分时电量感觉是对的,但和心跳数据应该有较大的差异;
71 +4、05-19 01:54:17.673出现在充电桩状态为“充电”中的情况下,枪状态却为“未连接”;
72 +5、心跳频率变成了2分多钟,正确应该是60秒(后台下发);