文档更改金凯瑞

在2020/07/10 09:36上被chinyee he修改
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由yuandong he编辑
在2020/04/20 13:48上
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在2020/04/30 16:35上
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文档作者
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1 -XWiki.yuandong
1 +XWiki.Chinyee
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2 2  {{toc/}}
3 3  {{/box}}
4 4  
5 += jkr_case#39_20200430 =
5 5  
7 +问题描述：这些账单金额非常大，都是在断网的时候出现的，而且小程序上的电费为负数
8 +
9 +[[image:1588235613768-160.png||height="154" width="756"]]
10 +
11 +~-~-跟踪
12 +
13 +【技】：这些账单需要人工修复一下，修复完了小程序上的数据就正常了
14 +
15 +~-~-解决:
16 +状态（☑表示选定 ）：☑ 已解决 | 处理中 | 暂搁置 
17 +售后（跟单）工程师： chinyee
18 +
19 +
20 += jkr_case#38_20200427 =
21 +
22 +问题描述：怎么离线白名单那里不能点击第二页呢
23 +
24 +~-~-跟踪
25 +
26 +【YD】：试了下确实不行 而且另外 10条/页 的设置也不能变更。转研发
27 +
28 +~-~-解决:
29 +状态（☑表示选定 ）：☑ 已解决 | 处理中 | 暂搁置 
30 +售后（跟单）工程师： YD
31 +
32 += jkr_case#37_20200421 =
33 +
34 +问题描述：金凯瑞 - 珠海智慧充(MA4ULG7K8) 对接
35 +
36 +~-~-跟踪
37 +【背景】：
38 +1、正式环境，金凯瑞平台。
39 +2、金凯瑞本次对接的充电站为： 金凯瑞汽车销售服务公司站
40 +3、参考类似羊城充的第三方对接。
41 +4、优先级：高
42 +
43 +~-~-解决:
44 +状态（☑表示选定 ）： 已解决 | 处理中 | 暂搁置 
45 +售后（跟单）工程师： 施文俊
46 +
47 += jkr_case#36_20200420 =
48 +
49 +问题描述：
50 +
51 +站点:西区临时站场充电服务项目
52 +桩程序刷新白名单：2号桩、3号桩、5号桩
53 +
54 +1、4月15号中午11点 现场桩已刷新白名单测试用，
55 +桩上测试可以正常使用离线白名单，桩上有离线测试数据，桩联上网之后后台没有接收到离线数据，售后重新
56 +再检查桩程序，还是一样后台没接收到离线数据。
57 +
58 +2、在4月18号时间 11号桩、10号桩换了新的程序刷新，桩上测试离线白名单是可以使用的，而且有显示离线数据，桩连上网后在后台没接收到离线数据。
59 +
60 +[[attach:中山晨兴现场11号桩55.08.txt||target="_blank"]]
61 +
62 +[[image:8b39374396635d1bb3875b3e9d212d7.png||height="265" width="869"]]
63 +
64 +~-~-跟踪
65 +
66 +【令技术】：44200000040000200011离线充电密码： 112233
67 +估计是， 离线白名单没有和帐号绑定在一起， 导致"离线充电无法找到对应用户"。
68 +
69 +【YD】：离线白名单的配置没看出什么问题 这个站点的管理员密码不是112233，不清楚这个密码对应的是哪个用户 其他虚拟用户大多都是有自己的名称说明是哪里的 应该不会用这些虚拟用户的密码
70 +
71 +【shi】：解决办法
72 +1、可以建虚拟账号，密码设为112233
73 +2、将站点管理员密码作为，离线白名单密码。
74 +针对 已经发生充电用1。新的站点用2最优
75 +
76 +~-~-解决:
77 +状态（☑表示选定 ）：☑ 已解决 | 处理中 | 暂搁置 
78 +售后（跟单）工程师： 施文俊
79 +
6 6  = jkr_case#35_20200408 =
7 7  
8 8  问题描述：广州新穗 公交充电
1588235613768-160.png
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中山晨兴现场11号桩55.08.txt
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