文档更改深圳德顺
在2020/07/24 11:28上被chinyee he修改
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... ... @@ -5,128 +5,11 @@ 5 5 6 6 **~* 金凯瑞和其子客户那边所有问题,令狐充的分析结果在金凯瑞内部群里说明,统一交由金凯瑞方(如,吴小英)去最终告知 当地运营客户的群。** 7 7 8 -= szds_case#35_20200320 = 9 - 10 -问题描述:这几个用户不知道为什么欠费[[image:1584692263683-965.png||height="144" width="838"]] 11 - 12 -~-~-跟踪 13 - 14 -【YD】:确认了一遍上述用户的余额,其中一个用户的余额为正故忽略此用户。 德顺的阈值是2元 看了另外4位用户最后扣费订单的最后几分钟心跳没有看出异常,最后扣费的单也都是正常账单且桩故障并不构成欠费的影响。转研发 15 - 16 -【YD】:15817290607, 16675161816当时余额正常,但是用户之前有异常账单,后来修复了,补扣了钱导致欠费。 17 - 18 -13600141696电量跳动超过1元,导致欠费。当时阈值1元 19 - 20 -(详情见微信聊天记录) 21 - 22 -~-~-解决: 23 - 24 -状态(☑表示选定 ): ☑已解决 | 处理中 | 暂搁置 25 -售后(跟单)工程师:YD 26 - 27 -= szds_case#35_20200319 = 28 - 29 -问题描述:平台和腾讯商户收入对账不匹配 30 - 31 -~-~-跟踪 32 - 33 -(% class="box message" %) 34 -((( 35 -【客户提供数据背景和我方整理】: 36 -1、(图1) 样本 为客户统计数据,时间区间:1月投入运营后 至 2020-3-19 00:00 。 37 -2、德顺商户平台操作查询的时间点: 3月19日22:00 38 -3、[[attach:德顺新能源 华夏户3292555(2020.01.19-2020.03.19).xls||target="_blank"]] 是 客户2020-3-19 午后(具体时间不明),在银行系统确认之进帐明细。 39 -4、(图2红框) 注意 3.19号的 单边贷记 40 -结论:平台和银行实收 有较大差异。 41 -\\[[image:1584630611527-190.png]]图1 42 -[[image:1584631672367-243.png]]图2 43 -\\\\【shi】:以下数据样本时间皆为:截止2020/3/19 零点。 44 -**一、数据** 45 -~~令狐充平台端数据 46 -消费总额 153134.88 47 -充值总额 269735.00 | 人工线下充值总额: 100010.00 | 微信线上充值: 169725.00 48 -线上总计退款: 1768.70 49 -~~根据本case中客户xls和图文中重新统计数据 50 -银行账户实收: 155692.70 (排除 2020-3-19当日费用) | 166948.63(包括 2020-3-19当日费用) 51 -腾讯商户平台总计退款: 待客户提供。 52 -**二、分析** 53 -1、基于令狐充平台计算公式:(微信线上充值总额-线上总计退款)x (1-0.006)=(令狐充预期的)银行账户收款 54 -公式结果: (169725-1768.7)*(1-0.006)=166948.56 55 -2、基于客户xls,客户银行实收款 =166948.63(包括 2020-3-19当日费用) 56 -**三、结论:** 57 -~~计算误差公式:客户银行实收款-(令狐充预期的)银行账户收款 58 -~~公式结果: 166948.63-166948.56=0.07 | 疑惑见下* 推论 59 -~~客户银行实收款 大于(令狐充预期的)银行账户收款。 德顺运营商获利 0.07元。 60 -~~误差: 0.07元 61 -*** 推论** 62 -1)此处以166948.63参与计算。 见上文中引用:“银行账户实收: 155692.70 (排除 2020-3-19当日费用) | 166948.63(包括 2020-3-19当日费用)” 63 -2)必须搞清楚xls中“单边贷记”性质。 64 -3)根据计算,我方推测:2020-3-19 单边贷记 款项记录 是 2020-3-18 00:00至2020-3-19 00:00 期间发生之充值;同时,德顺在2020-3-19 午后在银行系统查账,预期钱款此刻应到帐,但实则“单边贷记”,需客户和财务进一步确认。 65 -4)按照德顺描述:商户平台T+1, 实际到帐德顺账户时间是第二日 凌晨2至4点。 66 -\\\\\\【平台功能缺陷】: 67 -1、“首页/客户管理/会员管理/退款审核管理”无法导出退款记录,不利于统计对账。 68 -))) 69 - 70 -~-~-解决: 71 - 72 -状态(☑表示选定 ): 已解决 | 处理中 | 暂搁置 73 -售后(跟单)工程师:施文俊 74 - 75 75 = szds_case#34_20200312 = 76 76 77 -问题描述:罗宾森10w元扣费 78 - 79 -~-~-跟踪 80 - 81 -(% class="box infomessage" %) 82 -((( 83 -billing_Id=20200314021804697386 84 -桩:44030500040000200011, 2号枪, 账单:20200314021804697386 , 巨额账单问题原因: 85 -1、该账单鉴权及启动充电时间在03-14 02:18:04.701及03-14 02:18:10.812, 启动成功; 86 -2、启动前,该枪的"电表度数"为:2343.78 87 -3、在之后的充电心跳中,在03-14 02:21:48.864的心跳中上送的"电表度数"为851999.7 (注意:这个产生巨额账单问题原因),报文如下: 88 -0xFEA6000002FFFF06F13434303330353030303430303030323030303131020205020202B0B310020E0314A8DE12020E031404000000D8782C3200000018A90700000000000000000000000000000000000000000000000000620C14054F015103800C800B01000132303230303331343032313830343639373338360000000000000000000000000000000000000000000000000000000000000000000000000000000000000000B916 89 -4、该充电在03-14 02:21:49.191发起停止并结束; 90 -5、该充电结束后,桩没有在30分钟内上传账单 (注意:账单延时) 91 -6、平台在该充电结束后30分钟, 平台根据心跳中的电表数据预估费用, 由于之前该枪产生过异常的电表度数所致; 92 -[[image:1584149733644-145.png]] 93 - 94 -【shi】:bo端日志片段。通过关键字查询:addChargeRecord 20200314021804697386 95 -第一次平台账单片段: 96 -**2020-03-14 02:54:14.691** | http-nio-8091-exec-3 | INFO | c.s.b.f.CustomAuthenticationFilter.doFilter(69) : POST : authType: 1 batteryRatedCapacity: 0.0 batteryRatedTotalVoltage: 0.0 batteryType: 6 billingId: 20200314021804697386 billingType: 1 billingValid: 1 chargeDuration: 219 chargeEnd: 2020-03-14 02:22:06 chargePower: 309.36 chargeStart: 2020-03-14 02:18:26 chargeUnitLabel: 2 deviceNumber: 44030500040000200011 gunConnectTime: 2020-03-14 02:16:46 occupyDuration: 103 pbBillingValid: pbChargeDuration: 219 pbChargeEnd: 2020-03-14 02:22:06 pbChargePower: 1.81 pbChargeStart: 2020-03-14 02:18:26 pbExactChargeEnd: true pbExactServiceEnd: true pbOccupyDuration: 103 pbPhasePowers: 0.0,0.0,0.0,0.0,**849655.92**,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0 97 -第二次设备账单片段: 98 -**2020-03-14 02:57:07.049** | http-nio-8091-exec-7 | INFO | c.s.b.f.CustomAuthenticationFilter.doFilter(69) : POST : authType: 1 batteryRatedCapacity: 0.0 batteryRatedTotalVoltage: 0.0 batteryType: 6 billingId: 20200314021804697386 billingType: 2 billingValid: 10 chargeDuration: 180 chargeEnd: 2020-03-14 02:21:02 chargePower: 1.81 chargeStart: 2020-03-14 02:18:02 chargeUnitLabel: 2 deviceNumber: 44030500040000200011 gunConnectTime: 2020-03-14 02:16:46 occupyDuration: 2040 pbBillingValid: pbChargeDuration: 219 pbChargeEnd: 2020-03-14 02:22:06 pbChargePower: 1.81 pbChargeStart: 2020-03-14 02:18:26 pbExactChargeEnd: true pbExactServiceEnd: true pbOccupyDuration: 103 pbPhasePowers: 0.0,0.0,0.0,0.0,849655.92,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0 pbServiceEnd: 2020-03-14 02:23:49 pbServiceStart: 2020-03-14 02:18:05 phasePowers: 0.0,0.0,0.0,0.0,1.81,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0 productType: 2 99 - 100 - 101 -**紧急修正办法:** 102 -1、此单心跳数据不正确+账单丢失,双重原因导致绝费用,可进入异常账单修正。(如果最终账单上传了,会按真实账单计算(账单中心跳如果正确),但此账单最终未上送。) 103 -2、桩端bug及时修复。 104 - 105 -**临时调整账单机制:** 106 -平台支持机制包括: 107 -机制1)异常账单 手工修复 后终端用户才实际收到 修复后的账单。 108 -机制2)先产生账单,后手工修复 纠正账单数据。 109 - 110 -两种机制优缺点: 111 -机制1)至少7x24(7x16)小时有人办公,及时修复异常账单,仅修复后 终端用户才收到账单,并进行扣费。如不及时扣费,用户可再次充电,可能导致累计扣费引起账户余额大额负数。 112 -机制2)减小桩端的bug数据对终端用户直接产生不可靠影响。 包括:电量费用、时间异常等。 113 -\\运营商可按实际运营情况提出申请,平台方可按客户要求调整机制。 114 - 115 -[[image:1584150339953-344.png]] 116 -))) 117 - 118 -~-~-解决: 119 - 120 - 121 -状态(☑表示选定 ): 已解决 | 处理中 | 暂搁置 122 -售后(跟单)工程师:施文俊 123 - 124 -= szds_case#34_20200312 = 125 - 126 126 问题描述:罗宾森在测试环境测试的, 启动失败,上送登出,取消服务的测试, 说会造成app卡死 127 127 128 128 ~-~-跟踪 129 - 130 130 (% class="box infomessage" %) 131 131 ((( 132 132 billing_Id=20200312155407387826 ... ... @@ -152,7 +152,6 @@ 152 152 问题描述:余额负数,账单 20200311230043137951 153 153 154 154 ~-~-跟踪 155 - 156 156 (% class="box infomessage" %) 157 157 ((( 158 158 [[image:1584004285063-902.png]] ... ... @@ -167,28 +167,6 @@ 167 167 第二次账单在“03-12 00:01:41.234”,设备上送的账单。拔枪后,桩滞后1个小时才发账单 168 168 拖到后面才发账单,导致两个充电重叠了,突然间大额扣费,冲破余额。 169 169 用户第二次启动充电的时候余额并没有低于5元。原因就是第一次的账单没发过来,扣不了费 170 -\\【shi】:心跳数据见[[attach:rhsr_20200311230043137951.txt||target="_blank"]] 171 - 172 - 173 -44030500040000200026 1号枪 于 2020-03-11 23:27:10 再次启动充电,断网怎么启动的?即时期间断网,2020-03-11 23:27:10此刻只有恢复网络才能使用,恢复网络是否该先上送 2020-03-11 23:00:42 这次充电账单。 174 -44030500040000200026 单设备 3条相邻详细见下: 175 -20200311230043137951 对应 44030500040000200026 1号枪 启动时间 2020-03-11 23:00:42 176 -20200311230555538567 对应 44030500040000200026 2号枪 启动时间 2020-03-11 23:05:54 177 -20200311232711489379 对应 44030500040000200026 1号枪 启动时间 2020-03-11 23:27:10 178 - 179 - 180 -~~20200311230043137951 对应5.24元, 此账单拔枪后将近50分钟才上送账单,期间对应桩还有新充电。 181 -针对以上情况,我们抓取了对应桩44030500040000200026 从 20200311230043137951 充电结束 直到 50分钟后收到账单 期间发生的所有动作 报文,希望对你有帮助。[[attach:罗宾森_20200311账单分析.log||target="_blank"]] 182 -~~ 183 - 184 -说明:如果桩端能严格按照协议上送桩端真实的状态,并确保时序正确,app端就能正常走完流程,也不存在所谓的卡界面。 185 - 186 -至于罗宾森桩如果有些特殊情况,短期不能解决,app界面端可以考虑去适配,但需要公司的整体评估和额外开发工作,时间也要另外评估。 187 - 188 -~~余额不足、app端按停止充电 都是后台终止 189 - 190 -[[image:1584018773839-493.png]] 191 - 192 192 ))) 193 193 194 194 ~-~-解决:
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... ... @@ -1,158 +1,0 @@ 1 -设备ID:44030500040000200026 2 - 3 -03-11 23:00:43.253,15,1号枪鉴权(billing_id=20200311230043137951) 4 -0xFEC80102009801FFFF343430333035303030343030303032303030323602010F010000000000000000000000000000000042393443353031454344433636353346424431354332334441323437364544360200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000010000023230323030333131323330303433313337393531000000000000000000000000F4A800170B0314000000E80300001916 5 -03-11 23:00:43.704,16 6 -0xFE20000002FFFF003A343430333035303030343030303032303030323602011001F016 7 -03-11 23:00:50.220,20,1号枪启动充电 8 -0xFEC00102009901FFFF3434303330353030303430303030323030303236020114003230323030333131323330303433313337393531000000000000000000000000EBA800170B0314E0010200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000010000000000000000000000000000000042393443353031454344433636353346424431354332334441323437364544361D16 9 -03-11 23:00:50.709,21 10 -0xFE40000002FFFF003B34343033303530303034303030303230303032360201153230323030333131323330303433313337393531000000000000000000000000009816 11 -03-11 23:01:02.800,22,1号枪:charging,connect 12 -0xFE2E000002FFFF003C343430333035303030343030303032303030323602011602020200000038C700170B031401010916 13 -03-11 23:01:22.414,5,2号枪:idle,notConnect 14 -0xFE2A000002FFFF003D343430333035303030343030303032303030323602020501010100009336020001004D16 15 -03-11 23:01:22.744,5,1号枪:charging,connect (注意:该报文中启动充电时间为:1999-11-30 00:00:00) 16 -0xFEA6000002FFFF003E343430333035303030343030303032303030323602010502020218792A150B03140000000000000001000000000000D084000000000000000000000000000000000000000000000000000000000000E58D03000000320600000000010001323032303033313132333030343331333739353100000000000000000000000000000000000000000000000000000000000000000000000000000000000000002116 17 - 18 -03-11 23:02:22.789,5,1号枪:charging,connect 19 -0xFEA6000002FFFF0042343430333035303030343030303032303030323602010502020218792A150B0314D08401170B0314020000002F0018128900008E350000000000000000000000000000000000000000000000000000148E030073014B06DC05840D01000132303230303331313233303034333133373935310000000000000000000000000000000000000000000000000000000000000000000000000000000000000000EA16 20 -03-11 23:03:22.459,5,2号枪:idle,notConnect 21 - 22 -.... 23 - 24 -03-11 23:05:55.300,15,2号枪鉴权(billingID=20200311230555538567) 25 -0xFEC80102009B01FFFF343430333035303030343030303032303030323602020F01000000000000000000000000000000003033424541343035343434413936313438323934303139444635444145303544020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001000002323032303033313132333035353535333835363700000000000000000000000003D805170B0314000000510200002D16 26 -03-11 23:05:55.453,16 27 -0xFE20000002FFFF004A3434303330353030303430303030323030303236020210018316 28 -03-11 23:06:18.325,20,2号枪启动充电 29 -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 30 -03-11 23:06:19.469,21 31 -0xFE40000002FFFF004B3434303330353030303430303030323030303236020215323032303033313132333035353535333835363700000000000000000000000000EB16 32 -03-11 23:06:22.479,5,2号枪:idle,connect 33 -0xFE2A000002FFFF004C343430333035303030343030303032303030323602020501020200009336020001003C16 34 -03-11 23:06:22.959,5,1号枪:charging,connect 35 -0xFEA6000002FFFF004D343430333035303030343030303032303030323602010502020218792A150B0314D08401170B03140600000085011FB4870000000000000000000000000000000000000000000000000000000000006A8F03006E014E06DC05840D010001323032303033313132333030343331333739353100000000000000000000000000000000000000000000000000000000000000000000000000000000000000003916 36 -03-11 23:06:34.574,22,2号枪:charging,connect 37 -0xFE2E000002FFFF004E3434303330353030303430303030323030303236020216020202000000D85906170B031401010016 38 -03-11 23:07:22.639,5,2号枪:charging,connect 39 -0xFEA6000002FFFF004F3434303330353030303430303030323030303236020205020202D08405170B0314701707170B031402000000020039528F0000C60700000000000000000000000000000000000000000000000000009536020072014B06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000CC16 40 - 41 -...... 42 -...... 43 - 44 -03-11 23:13:23.402,12,1号枪结束充电 45 -0xFE310002009D01FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000015A16 46 -03-11 23:13:24.203,13 47 -0xFE30000002FFFF005D343430333035303030343030303032303030323602010D02000000000000000000000000000000009916 48 -03-11 23:13:39.324,22,1号枪:occupiedWithNotFullPower,connect 49 -0xFE2E000002FFFF005E3434303330353030303430303030323030303236020116060202002B00606D0D170B03140101BB16 50 -03-11 23:14:22.980,5,2号枪:charging,connect 51 -0xFEA6000002FFFF005F3434303330353030303430303030323030303236020205020202D08405170B0314701707170B03140900000023024066B700001A310000000000000000000000000000000000000000000000000000B638020082014B06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000B616 52 -03-11 23:14:23.249,5,1号枪:occupiedWithNotFullPower,connect 53 -0xFE2A000002FFFF0060343430333035303030343030303032303030323602010506020200008D9103000100AC16 54 -03-11 23:15:23.019,5,2号枪:charging,connect 55 -0xFEA6000002FFFF00613434303330353030303430303030323030303236020205020202D08405170B0314701707170B03140A0000008402413EB70000501900000000000000000000000000000000000000000000000000001839020081014B06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000BB16 56 -03-11 23:15:23.269,5,1号枪:idle,connect(注意:在未拔枪的情况下,桩状态变为空闲),该充电服务结束 57 -0xFE2A000002FFFF0062343430333035303030343030303032303030323602010501020200008D9103000100A916 58 -03-11 23:16:23.064,5,2号枪:charging,connect 59 -0xFEA6000002FFFF00643434303330353030303430303030323030303236020205020202D08405170B0314701707170B03140B000000E7024398B70000D23200000000000000000000000000000000000000000000000000007A39020085014C06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000B016 60 - 61 -........ 62 -........ 63 - 64 -03-11 23:27:11.197,15,1号枪鉴权(billing_id=20200311232711489379) 65 -0xFEC80102009E01FFFF343430333035303030343030303032303030323602010F010000000000000000000000000000000030433335383132383334303639354136383645393733353938423238303039340200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000010000023230323030333131323332373131343839333739000000000000000000000000BC2B1B170B0314000000E8030000CA16 66 -03-11 23:27:12.614,16 67 -0xFE20000002FFFF007A343430333035303030343030303032303030323602011001B016 68 -03-11 23:27:17.784,20,1号枪启动充电 69 -0xFEC00102009F01FFFF3434303330353030303430303030323030303236020114003230323030333131323332373131343839333739000000000000000000000000B52B1B170B0314E001020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001000000000000000000000000000000003043333538313238333430363935413638364539373335393842323830303934D816 70 -03-11 23:27:18.613,21 71 -0xFE40000002FFFF007B3434303330353030303430303030323030303236020115323032303033313132333237313134383933373900000000000000000000000000DA16 72 -03-11 23:27:23.464,5,2号枪:charging,connect 73 -0xFEA6000002FFFF007C3434303330353030303430303030323030303236020205020202D08405170B0314701707170B031416000000160750E4B6000000000000000000000000000000000000000000000000000000000000A93D02008E014E06E803A017010001323032303033313132333035353535333835363700000000000000000000000000000000000000000000000000000000000000000000000000000000000000001116 74 -03-11 23:27:23.644,5,1号枪:charging,connect (注意:该报文中启动充电时间为:1999-11-30 00:00:00) 75 -0xFEA6000002FFFF007D343430333035303030343030303032303030323602010502020218792A150B0314000000000000000100000000000000000000000000000000000000000000000000000000000000000000000000008D9103000000320600000000010001323032303033313132333237313134383933373900000000000000000000000000000000000000000000000000000000000000000000000000000000000000004016 76 -03-11 23:27:23.850,12,1号枪结束充电 77 -0xFE31000200A001FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000016716 78 -03-11 23:27:24.654,13 79 -0xFE30000002FFFF007E343430333035303030343030303032303030323602010D0200000000000000000000000000000000BA16 80 -03-11 23:27:32.654,22,1号枪:charging,connect(注意:桩已返回结束充电, 但状态为充电) 81 -0xFE2E000002FFFF007F3434303330353030303430303030323030303236020116020202002B0008521B170B03140101DF16 82 - 83 -03-11 23:27:32.828,12,1号枪结束充电 84 -0xFE31000200A101FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000016616 85 -03-11 23:27:33.653,13 86 -0xFE30000002FFFF0080343430333035303030343030303032303030323602010D02000000000000000000000000000000004416 87 -03-11 23:28:23.594,5,2号枪:charging,connect 88 -0xFEA6000002FFFF00813434303330353030303430303030323030303236020205020202D08405170B0314701707170B0314170000007007515CB70000962D0000000000000000000000000000000000000000000000000000033E020094014E06E803A017010001323032303033313132333035353535333835363700000000000000000000000000000000000000000000000000000000000000000000000000000000000000003B16 89 -03-11 23:28:23.695,5,1号枪:charging,connect(注意:在发送第2次结束充电后,1号枪仍上送充电心跳) 90 -0xFEA6000002FFFF0082343430333035303030343030303032303030323602010502020218792A150B031470171C170B03140200000009002A1A8B00009A3300000000000000000000000000000000000000000000000000009691030078014D06DC05840D010001323032303033313132333237313134383933373900000000000000000000000000000000000000000000000000000000000000000000000000000000000000009A16 91 -03-11 23:28:23.925,12,1号枪结束充电 92 -0xFE31000200A201FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000016516 93 -03-11 23:28:24.704,13 94 -0xFE30000002FFFF0083343430333035303030343030303032303030323602010D02000000000000000000000000000000004716 95 -03-11 23:28:38.809,22,1号枪:occupiedWithNotFullPower,connect 96 -0xFE2E000002FFFF00843434303330353030303430303030323030303236020116060202002B0078691C170B031401016C16 97 -03-11 23:29:23.624,5,2号枪:charging,connect 98 -0xFEA6000002FFFF00853434303330353030303430303030323030303236020205020202D08405170B0314701707170B031418000000CB075366B70000962D00000000000000000000000000000000000000000000000000005E3E020096014E06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000EC16 99 -03-11 23:29:23.734,5,1号枪:occupiedWithNotFullPower,connect 100 -0xFE2A000002FFFF0086343430333035303030343030303032303030323602010506020200009991030001005E16 101 - 102 - 103 -03-11 23:29:26.754,9,上传账单,1号枪,billing_ID=20200311232711489379(注意:该账单的上传是在1号枪的状态为“占桩”时) 104 -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 105 -03-11 23:29:27.106,10 106 -03-11 23:29:27.406,94 107 -03-11 23:29:28.774,95 108 - 109 -03-11 23:30:13.290,对1号枪再此发起扫码充电, 后台返回失败, 因为此时该枪的状态为占桩,而非空闲。故不允许。 110 - 111 -03-11 23:30:15.129,5,1号枪:idle,connect(注意:此时该枪恢复“空闲”) 112 - 113 -03-11 23:30:23.032,15,1号枪鉴权(billing_id=20200311233022377048) 114 -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 115 -03-11 23:30:28.808,16 (本次桩回复的16,超过5秒,后台已经判断失败了) 116 -0xFE20000002FFFF008D3434303330353030303430303030323030303236020110014716 117 - 118 -..... 119 -..... 120 - 121 - 122 -03-11 23:44:24.350,12,2号枪结束充电 123 -0xFE31000200B101FFFF343430333035303030343030303032303030323602020C0100000000000000000000000000000000017516 124 -03-11 23:44:25.043,13 125 -0xFE30000002FFFF00C0343430333035303030343030303032303030323602020D02000000000000000000000000000000000716 126 -03-11 23:44:40.409,22,2号枪:occupiedWithFullPower,connect 127 -0xFE2E000002FFFF00C13434303330353030303430303030323030303236020216050202002B00606D2C170B031401010516 128 -03-11 23:45:24.199,22,2号枪:occupiedWithFullPower,connect 129 - 130 - 131 -....... 132 - 133 -03-11 23:46:32.134,22,2号枪:idle,connect 134 -03-11 23:47:13.574,22,1号枪:idle,connect 135 -03-11 23:47:24.234,5,2号枪:idle,connect 136 -03-11 23:47:24.494,5,1号枪:idle,connect 137 - 138 -....在期间,1号枪有新的充电.... 139 - 140 -03-11 23:59:24.629,5,2号枪:idle,connect 141 -03-11 23:59:25.039,5,1号枪:charging,connect 142 - 143 -...... 144 -03-12 00:01:25.134,5,1号枪:charging,connect 145 -03-12 00:01:41.234,9,上传账单,1号枪,billing_ID=20200311230043137951(注意:此时1号枪还在充电,上传的是之前的账单) 146 -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号枪:idle,connect 153 -03-12 00:09:24.160,9,上传账单,2号枪,billing_ID=20200311230555538567 (注意:该账单是在插枪的状态下上传的) 154 -03-12 00:09:24.192,10 155 -03-12 00:09:24.494,94 156 -03-12 00:09:25.089,95 157 - 158 -03-12 00:09:26.109,22,2号枪:idle,notConnect(注意:上传账单后, 枪状态变为:未连接)