文档更改深圳德顺

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1 -XWiki.ShiChuck
1 +XWiki.yuandong
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5 5  
6 6  **~* 金凯瑞和其子客户那边所有问题，令狐充的分析结果在金凯瑞内部群里说明，统一交由金凯瑞方（如，吴小英）去最终告知 当地运营客户的群。**
7 7  
8 +(% class="wikigeneratedid" %)
9 += szds_case#36_20200323 =
10 +
11 +问题描述：
12 +今天现场发现一个订单异常 ，现场的LOG文件显示平台发了2次启动，并且第二次的启动时 ，平台认为充电结束了 。 麻烦施工帮助找人分析一下
13 +
14 +[[image:1584953571081-470.png||height="234" width="890"]]
15 +
16 +~-~-跟踪：
17 +
18 +【YD】：确认到单号是20200323111540037446，反馈技术分析。
19 +
20 +~-~-解决:
21 +
22 +状态（☑表示选定 ）： 已解决 | 处理中 | 暂搁置 
23 +售后（跟单）工程师：施文俊 YD
24 +
25 += szds_case#35_20200320 =
26 +
27 +问题描述：这几个用户不知道为什么欠费[[image:1584692263683-965.png||height="144" width="838"]]
28 +
29 +~-~-跟踪
30 +
31 +【YD】：确认了一遍上述用户的余额，其中一个用户的余额为正故忽略此用户。 德顺的阈值是2元 看了另外4位用户最后扣费订单的最后几分钟心跳没有看出异常，最后扣费的单也都是正常账单且桩故障并不构成欠费的影响。转研发
32 +
33 +【YD】：15817290607, 16675161816当时余额正常，但是用户之前有异常账单，后来修复了，补扣了钱导致欠费。
34 +
35 +13600141696电量跳动超过1元，导致欠费。当时阈值1元
36 +
37 +（详情见微信聊天记录）
38 +
39 +~-~-解决:
40 +
41 +状态（☑表示选定 ）： ☑已解决 | 处理中 | 暂搁置 
42 +售后（跟单）工程师：YD
43 +
44 += szds_case#35_20200319 =
45 +
46 +问题描述：平台和腾讯商户收入对账不匹配
47 +
48 +~-~-跟踪
49 +
50 +(% class="box message" %)
51 +(((
52 +【客户提供数据背景和我方整理】： 
53 +1、（图1） 样本 为客户统计数据，时间区间：1月投入运营后 至 2020-3-19 00:00 。
54 +2、德顺商户平台操作查询的时间点： 3月19日22：00
55 +3、[[attach:德顺新能源 华夏户3292555（2020.01.19-2020.03.19）.xls||target="_blank"]] 是 客户2020-3-19 午后（具体时间不明），在银行系统确认之进帐明细。
56 +4、（图2红框） 注意 3.19号的 单边贷记 
57 +结论：平台和银行实收 有较大差异。
58 +\\[[image:1584630611527-190.png]]图1
59 +[[image:1584631672367-243.png]]图2
60 +\\\\【shi】：以下数据样本时间皆为：截止2020/3/19  零点。
61 +**一、数据**
62 +~~令狐充平台端数据
63 +消费总额   153134.88
64 +充值总额 269735.00 | 人工线下充值总额： 100010.00 | 微信线上充值： 169725.00
65 +线上总计退款： 1768.70
66 +~~根据本case中客户xls和图文中重新统计数据
67 +银行账户实收： 155692.70 （排除 2020-3-19当日费用） | 166948.63（包括 2020-3-19当日费用）
68 +腾讯商户平台总计退款： 待客户提供。
69 +**二、分析**
70 +1、基于令狐充平台计算公式：（微信线上充值总额-线上总计退款）x (1-0.006)=（令狐充预期的）银行账户收款
71 +公式结果： (169725-1768.7)*(1-0.006)=166948.56 
72 +2、基于客户xls，客户银行实收款 =166948.63（包括 2020-3-19当日费用）
73 +**三、结论：**
74 +~~计算误差公式：客户银行实收款-（令狐充预期的）银行账户收款
75 +~~公式结果： 166948.63-166948.56=0.07 | 疑惑见下* 推论
76 +~~客户银行实收款 大于（令狐充预期的）银行账户收款。 德顺运营商获利 0.07元。
77 +~~误差： 0.07元
78 +*** 推论**
79 +1）此处以166948.63参与计算。 见上文中引用：“银行账户实收：  155692.70 （排除 2020-3-19当日费用） |  166948.63（包括 2020-3-19当日费用）”
80 +2）必须搞清楚xls中“单边贷记”性质。
81 +3）根据计算，我方推测：2020-3-19 单边贷记 款项记录 是 2020-3-18 00:00至2020-3-19 00:00 期间发生之充值；同时，德顺在2020-3-19 午后在银行系统查账，预期钱款此刻应到帐，但实则“单边贷记”，需客户和财务进一步确认。
82 +4）按照德顺描述：商户平台T+1， 实际到帐德顺账户时间是第二日 凌晨2至4点。
83 +\\\\\\【平台功能缺陷】：
84 +1、“首页/客户管理/会员管理/退款审核管理”无法导出退款记录，不利于统计对账。
85 +)))
86 +
87 +~-~-解决:
88 +
89 +状态（☑表示选定 ）： 已解决 | 处理中 | 暂搁置 
90 +售后（跟单）工程师：施文俊
91 +
8 8  = szds_case#34_20200312 =
9 9  
94 +问题描述：罗宾森10w元扣费
95 +
96 +~-~-跟踪
97 +
98 +(% class="box infomessage" %)
99 +(((
100 +billing_Id=20200314021804697386
101 +桩:44030500040000200011, 2号枪, 账单:20200314021804697386 , 巨额账单问题原因:
102 +1、该账单鉴权及启动充电时间在03-14 02:18:04.701及03-14 02:18:10.812, 启动成功;
103 +2、启动前，该枪的"电表度数"为：2343.78
104 +3、在之后的充电心跳中,在03-14 02:21:48.864的心跳中上送的"电表度数"为851999.7 (注意:这个产生巨额账单问题原因),报文如下:
105 +0xFEA6000002FFFF06F13434303330353030303430303030323030303131020205020202B0B310020E0314A8DE12020E031404000000D8782C3200000018A90700000000000000000000000000000000000000000000000000620C14054F015103800C800B01000132303230303331343032313830343639373338360000000000000000000000000000000000000000000000000000000000000000000000000000000000000000B916
106 +4、该充电在03-14 02:21:49.191发起停止并结束;
107 +5、该充电结束后，桩没有在30分钟内上传账单 (注意:账单延时)
108 +6、平台在该充电结束后30分钟, 平台根据心跳中的电表数据预估费用, 由于之前该枪产生过异常的电表度数所致;
109 +[[image:1584149733644-145.png]]
110 +
111 +【shi】：bo端日志片段。通过关键字查询：addChargeRecord 20200314021804697386
112 +第一次平台账单片段：
113 +**2020-03-14 02:54:14.691** | http-nio-8091-exec-3 | INFO | c.s.b.f.CustomAuthenticationFilter.doFilter(69) : POST : authType: 1 batteryRatedCapacity: 0.0 batteryRatedTotalVoltage: 0.0 batteryType: 6 billingId: 20200314021804697386 billingType: 1 billingValid: 1 chargeDuration: 219 chargeEnd: 2020-03-14 02:22:06 chargePower: 309.36 chargeStart: 2020-03-14 02:18:26 chargeUnitLabel: 2 deviceNumber: 44030500040000200011 gunConnectTime: 2020-03-14 02:16:46 occupyDuration: 103 pbBillingValid: pbChargeDuration: 219 pbChargeEnd: 2020-03-14 02:22:06 pbChargePower: 1.81 pbChargeStart: 2020-03-14 02:18:26 pbExactChargeEnd: true pbExactServiceEnd: true pbOccupyDuration: 103 pbPhasePowers: 0.0,0.0,0.0,0.0,**849655.92**,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0 
114 +第二次设备账单片段：
115 +**2020-03-14 02:57:07.049** | http-nio-8091-exec-7 | INFO | c.s.b.f.CustomAuthenticationFilter.doFilter(69) : POST : authType: 1 batteryRatedCapacity: 0.0 batteryRatedTotalVoltage: 0.0 batteryType: 6 billingId: 20200314021804697386 billingType: 2 billingValid: 10 chargeDuration: 180 chargeEnd: 2020-03-14 02:21:02 chargePower: 1.81 chargeStart: 2020-03-14 02:18:02 chargeUnitLabel: 2 deviceNumber: 44030500040000200011 gunConnectTime: 2020-03-14 02:16:46 occupyDuration: 2040 pbBillingValid: pbChargeDuration: 219 pbChargeEnd: 2020-03-14 02:22:06 pbChargePower: 1.81 pbChargeStart: 2020-03-14 02:18:26 pbExactChargeEnd: true pbExactServiceEnd: true pbOccupyDuration: 103 pbPhasePowers: 0.0,0.0,0.0,0.0,849655.92,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0 pbServiceEnd: 2020-03-14 02:23:49 pbServiceStart: 2020-03-14 02:18:05 phasePowers: 0.0,0.0,0.0,0.0,1.81,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0,0.0 productType: 2
116 +
117 +
118 +**紧急修正办法：**
119 +1、此单心跳数据不正确+账单丢失，双重原因导致绝费用，可进入异常账单修正。（如果最终账单上传了，会按真实账单计算（账单中心跳如果正确），但此账单最终未上送。）
120 +2、桩端bug及时修复。
121 +
122 +**临时调整账单机制：**
123 +平台支持机制包括：
124 +机制1）异常账单 手工修复 后终端用户才实际收到 修复后的账单。
125 +机制2）先产生账单，后手工修复 纠正账单数据。
126 +
127 +两种机制优缺点：
128 +机制1）至少7x24（7x16）小时有人办公，及时修复异常账单，仅修复后 终端用户才收到账单，并进行扣费。如不及时扣费，用户可再次充电，可能导致累计扣费引起账户余额大额负数。
129 +机制2）减小桩端的bug数据对终端用户直接产生不可靠影响。 包括：电量费用、时间异常等。
130 +\\运营商可按实际运营情况提出申请，平台方可按客户要求调整机制。
131 +
132 +[[image:1584150339953-344.png]]
133 +)))
134 +
135 +~-~-解决:
136 +
137 +
138 +状态（☑表示选定 ）： 已解决 | 处理中 | 暂搁置 
139 +售后（跟单）工程师：施文俊
140 +
141 += szds_case#34_20200312 =
142 +
10 10  问题描述：罗宾森在测试环境测试的， 启动失败，上送登出，取消服务的测试， 说会造成app卡死
11 11  
12 12  ~-~-跟踪
146 +
13 13  (% class="box infomessage" %)
14 14  (((
15 15  billing_Id=20200312155407387826
... ... @@ -35,6 +35,7 @@
35 35  问题描述：余额负数，账单 20200311230043137951
36 36  
37 37  ~-~-跟踪
172 +
38 38  (% class="box infomessage" %)
39 39  (((
40 40  [[image:1584004285063-902.png]]
... ... @@ -49,6 +49,28 @@
49 49   第二次账单在“03-12 00:01:41.234”，设备上送的账单。拔枪后，桩滞后1个小时才发账单
50 50  拖到后面才发账单，导致两个充电重叠了，突然间大额扣费，冲破余额。
51 51  用户第二次启动充电的时候余额并没有低于5元。原因就是第一次的账单没发过来，扣不了费
187 +\\【shi】：心跳数据见[[attach:rhsr_20200311230043137951.txt||target="_blank"]]
188 +
189 +
190 +44030500040000200026  1号枪 于 2020-03-11 23:27:10 再次启动充电，断网怎么启动的？即时期间断网，2020-03-11 23:27:10此刻只有恢复网络才能使用，恢复网络是否该先上送  2020-03-11 23:00:42 这次充电账单。
191 +44030500040000200026  单设备 3条相邻详细见下：
192 +20200311230043137951  对应  44030500040000200026  1号枪 启动时间  2020-03-11 23:00:42
193 +20200311230555538567  对应  44030500040000200026  2号枪 启动时间  2020-03-11 23:05:54
194 +20200311232711489379  对应  44030500040000200026  1号枪 启动时间  2020-03-11 23:27:10
195 +
196 +
197 +~~20200311230043137951 对应5.24元， 此账单拔枪后将近50分钟才上送账单，期间对应桩还有新充电。
198 +针对以上情况，我们抓取了对应桩44030500040000200026 从 20200311230043137951 充电结束 直到 50分钟后收到账单 期间发生的所有动作 报文，希望对你有帮助。[[attach:罗宾森_20200311账单分析.log||target="_blank"]]
199 +~~
200 +
201 +说明：如果桩端能严格按照协议上送桩端真实的状态，并确保时序正确，app端就能正常走完流程，也不存在所谓的卡界面。
202 +
203 +至于罗宾森桩如果有些特殊情况，短期不能解决，app界面端可以考虑去适配，但需要公司的整体评估和额外开发工作，时间也要另外评估。
204 +
205 +~~余额不足、app端按停止充电 都是后台终止
206 +
207 +[[image:1584018773839-493.png]]
208 +
52 52  )))
53 53  
54 54  ~-~-解决:
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德顺新能源 华夏户3292555（2020.01.19-2020.03.19）.xls
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1 +设备ID:44030500040000200026
2 +
3 +03-11 23:00:43.253,15,1号枪鉴权(billing_id=20200311230043137951)
4 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
5 +03-11 23:00:43.704,16
6 +0xFE20000002FFFF003A343430333035303030343030303032303030323602011001F016
7 +03-11 23:00:50.220,20,1号枪启动充电
8 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
9 +03-11 23:00:50.709,21
10 +0xFE40000002FFFF003B34343033303530303034303030303230303032360201153230323030333131323330303433313337393531000000000000000000000000009816
11 +03-11 23:01:02.800,22,1号枪:charging,connect
12 +0xFE2E000002FFFF003C343430333035303030343030303032303030323602011602020200000038C700170B031401010916
13 +03-11 23:01:22.414,5,2号枪:idle,notConnect
14 +0xFE2A000002FFFF003D343430333035303030343030303032303030323602020501010100009336020001004D16
15 +03-11 23:01:22.744,5,1号枪:charging,connect (注意:该报文中启动充电时间为:1999-11-30 00:00:00)
16 +0xFEA6000002FFFF003E343430333035303030343030303032303030323602010502020218792A150B03140000000000000001000000000000D084000000000000000000000000000000000000000000000000000000000000E58D03000000320600000000010001323032303033313132333030343331333739353100000000000000000000000000000000000000000000000000000000000000000000000000000000000000002116
17 +
18 +03-11 23:02:22.789,5,1号枪:charging,connect
19 +0xFEA6000002FFFF0042343430333035303030343030303032303030323602010502020218792A150B0314D08401170B0314020000002F0018128900008E350000000000000000000000000000000000000000000000000000148E030073014B06DC05840D01000132303230303331313233303034333133373935310000000000000000000000000000000000000000000000000000000000000000000000000000000000000000EA16
20 +03-11 23:03:22.459,5,2号枪:idle,notConnect
21 +
22 +....
23 +
24 +03-11 23:05:55.300,15,2号枪鉴权(billingID=20200311230555538567)
25 +0xFEC80102009B01FFFF343430333035303030343030303032303030323602020F01000000000000000000000000000000003033424541343035343434413936313438323934303139444635444145303544020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001000002323032303033313132333035353535333835363700000000000000000000000003D805170B0314000000510200002D16
26 +03-11 23:05:55.453,16
27 +0xFE20000002FFFF004A3434303330353030303430303030323030303236020210018316
28 +03-11 23:06:18.325,20,2号枪启动充电
29 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
30 +03-11 23:06:19.469,21
31 +0xFE40000002FFFF004B3434303330353030303430303030323030303236020215323032303033313132333035353535333835363700000000000000000000000000EB16
32 +03-11 23:06:22.479,5,2号枪:idle,connect
33 +0xFE2A000002FFFF004C343430333035303030343030303032303030323602020501020200009336020001003C16
34 +03-11 23:06:22.959,5,1号枪:charging,connect
35 +0xFEA6000002FFFF004D343430333035303030343030303032303030323602010502020218792A150B0314D08401170B03140600000085011FB4870000000000000000000000000000000000000000000000000000000000006A8F03006E014E06DC05840D010001323032303033313132333030343331333739353100000000000000000000000000000000000000000000000000000000000000000000000000000000000000003916
36 +03-11 23:06:34.574,22,2号枪:charging,connect
37 +0xFE2E000002FFFF004E3434303330353030303430303030323030303236020216020202000000D85906170B031401010016
38 +03-11 23:07:22.639,5,2号枪:charging,connect
39 +0xFEA6000002FFFF004F3434303330353030303430303030323030303236020205020202D08405170B0314701707170B031402000000020039528F0000C60700000000000000000000000000000000000000000000000000009536020072014B06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000CC16
40 +
41 +......
42 +......
43 +
44 +03-11 23:13:23.402,12,1号枪结束充电
45 +0xFE310002009D01FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000015A16
46 +03-11 23:13:24.203,13
47 +0xFE30000002FFFF005D343430333035303030343030303032303030323602010D02000000000000000000000000000000009916
48 +03-11 23:13:39.324,22,1号枪:occupiedWithNotFullPower,connect
49 +0xFE2E000002FFFF005E3434303330353030303430303030323030303236020116060202002B00606D0D170B03140101BB16
50 +03-11 23:14:22.980,5,2号枪:charging,connect
51 +0xFEA6000002FFFF005F3434303330353030303430303030323030303236020205020202D08405170B0314701707170B03140900000023024066B700001A310000000000000000000000000000000000000000000000000000B638020082014B06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000B616
52 +03-11 23:14:23.249,5,1号枪:occupiedWithNotFullPower,connect
53 +0xFE2A000002FFFF0060343430333035303030343030303032303030323602010506020200008D9103000100AC16
54 +03-11 23:15:23.019,5,2号枪:charging,connect
55 +0xFEA6000002FFFF00613434303330353030303430303030323030303236020205020202D08405170B0314701707170B03140A0000008402413EB70000501900000000000000000000000000000000000000000000000000001839020081014B06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000BB16
56 +03-11 23:15:23.269,5,1号枪:idle,connect(注意:在未拔枪的情况下,桩状态变为空闲),该充电服务结束
57 +0xFE2A000002FFFF0062343430333035303030343030303032303030323602010501020200008D9103000100A916
58 +03-11 23:16:23.064,5,2号枪:charging,connect
59 +0xFEA6000002FFFF00643434303330353030303430303030323030303236020205020202D08405170B0314701707170B03140B000000E7024398B70000D23200000000000000000000000000000000000000000000000000007A39020085014C06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000B016
60 +
61 +........
62 +........
63 +
64 +03-11 23:27:11.197,15,1号枪鉴权(billing_id=20200311232711489379)
65 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
66 +03-11 23:27:12.614,16
67 +0xFE20000002FFFF007A343430333035303030343030303032303030323602011001B016
68 +03-11 23:27:17.784,20,1号枪启动充电
69 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
70 +03-11 23:27:18.613,21
71 +0xFE40000002FFFF007B3434303330353030303430303030323030303236020115323032303033313132333237313134383933373900000000000000000000000000DA16
72 +03-11 23:27:23.464,5,2号枪:charging,connect
73 +0xFEA6000002FFFF007C3434303330353030303430303030323030303236020205020202D08405170B0314701707170B031416000000160750E4B6000000000000000000000000000000000000000000000000000000000000A93D02008E014E06E803A017010001323032303033313132333035353535333835363700000000000000000000000000000000000000000000000000000000000000000000000000000000000000001116
74 +03-11 23:27:23.644,5,1号枪:charging,connect (注意:该报文中启动充电时间为:1999-11-30 00:00:00)
75 +0xFEA6000002FFFF007D343430333035303030343030303032303030323602010502020218792A150B0314000000000000000100000000000000000000000000000000000000000000000000000000000000000000000000008D9103000000320600000000010001323032303033313132333237313134383933373900000000000000000000000000000000000000000000000000000000000000000000000000000000000000004016
76 +03-11 23:27:23.850,12,1号枪结束充电
77 +0xFE31000200A001FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000016716
78 +03-11 23:27:24.654,13
79 +0xFE30000002FFFF007E343430333035303030343030303032303030323602010D0200000000000000000000000000000000BA16
80 +03-11 23:27:32.654,22,1号枪:charging,connect(注意:桩已返回结束充电, 但状态为充电)
81 +0xFE2E000002FFFF007F3434303330353030303430303030323030303236020116020202002B0008521B170B03140101DF16
82 +
83 +03-11 23:27:32.828,12,1号枪结束充电
84 +0xFE31000200A101FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000016616
85 +03-11 23:27:33.653,13
86 +0xFE30000002FFFF0080343430333035303030343030303032303030323602010D02000000000000000000000000000000004416
87 +03-11 23:28:23.594,5,2号枪:charging,connect
88 +0xFEA6000002FFFF00813434303330353030303430303030323030303236020205020202D08405170B0314701707170B0314170000007007515CB70000962D0000000000000000000000000000000000000000000000000000033E020094014E06E803A017010001323032303033313132333035353535333835363700000000000000000000000000000000000000000000000000000000000000000000000000000000000000003B16
89 +03-11 23:28:23.695,5,1号枪:charging,connect(注意:在发送第2次结束充电后,1号枪仍上送充电心跳)
90 +0xFEA6000002FFFF0082343430333035303030343030303032303030323602010502020218792A150B031470171C170B03140200000009002A1A8B00009A3300000000000000000000000000000000000000000000000000009691030078014D06DC05840D010001323032303033313132333237313134383933373900000000000000000000000000000000000000000000000000000000000000000000000000000000000000009A16
91 +03-11 23:28:23.925,12,1号枪结束充电
92 +0xFE31000200A201FFFF343430333035303030343030303032303030323602010C0100000000000000000000000000000000016516
93 +03-11 23:28:24.704,13
94 +0xFE30000002FFFF0083343430333035303030343030303032303030323602010D02000000000000000000000000000000004716
95 +03-11 23:28:38.809,22,1号枪:occupiedWithNotFullPower,connect
96 +0xFE2E000002FFFF00843434303330353030303430303030323030303236020116060202002B0078691C170B031401016C16
97 +03-11 23:29:23.624,5,2号枪:charging,connect
98 +0xFEA6000002FFFF00853434303330353030303430303030323030303236020205020202D08405170B0314701707170B031418000000CB075366B70000962D00000000000000000000000000000000000000000000000000005E3E020096014E06E803A01701000132303230303331313233303535353533383536370000000000000000000000000000000000000000000000000000000000000000000000000000000000000000EC16
99 +03-11 23:29:23.734,5,1号枪:occupiedWithNotFullPower,connect
100 +0xFE2A000002FFFF0086343430333035303030343030303032303030323602010506020200009991030001005E16
101 +
102 +
103 +03-11 23:29:26.754,9,上传账单,1号枪,billing_ID=20200311232711489379(注意:该账单的上传是在1号枪的状态为“占桩”时)
104 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
105 +03-11 23:29:27.106,10
106 +03-11 23:29:27.406,94
107 +03-11 23:29:28.774,95
108 +
109 +03-11 23:30:13.290,对1号枪再此发起扫码充电, 后台返回失败, 因为此时该枪的状态为占桩，而非空闲。故不允许。
110 +
111 +03-11 23:30:15.129,5,1号枪:idle,connect(注意:此时该枪恢复“空闲”)
112 +
113 +03-11 23:30:23.032,15,1号枪鉴权(billing_id=20200311233022377048)
114 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
115 +03-11 23:30:28.808,16 (本次桩回复的16,超过5秒,后台已经判断失败了)
116 +0xFE20000002FFFF008D3434303330353030303430303030323030303236020110014716
117 +
118 +.....
119 +.....
120 +
121 +
122 +03-11 23:44:24.350,12,2号枪结束充电
123 +0xFE31000200B101FFFF343430333035303030343030303032303030323602020C0100000000000000000000000000000000017516
124 +03-11 23:44:25.043,13
125 +0xFE30000002FFFF00C0343430333035303030343030303032303030323602020D02000000000000000000000000000000000716
126 +03-11 23:44:40.409,22,2号枪:occupiedWithFullPower,connect
127 +0xFE2E000002FFFF00C13434303330353030303430303030323030303236020216050202002B00606D2C170B031401010516
128 +03-11 23:45:24.199,22,2号枪:occupiedWithFullPower,connect
129 +
130 +
131 +.......
132 +
133 +03-11 23:46:32.134,22,2号枪:idle,connect
134 +03-11 23:47:13.574,22,1号枪:idle,connect
135 +03-11 23:47:24.234,5,2号枪:idle,connect
136 +03-11 23:47:24.494,5,1号枪:idle,connect
137 +
138 +....在期间，1号枪有新的充电....
139 +
140 +03-11 23:59:24.629,5,2号枪:idle,connect
141 +03-11 23:59:25.039,5,1号枪:charging,connect
142 +
143 +......
144 +03-12 00:01:25.134,5,1号枪:charging,connect
145 +03-12 00:01:41.234,9,上传账单,1号枪,billing_ID=20200311230043137951(注意:此时1号枪还在充电，上传的是之前的账单)
146 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
147 +03-12 00:01:41.755,10
148 +03-12 00:01:42.055,94
149 +03-12 00:01:44.234,95
150 +......
151 +
152 +03-12 00:08:50.019,5,2号枪:idle,connect
153 +03-12 00:09:24.160,9,上传账单,2号枪,billing_ID=20200311230555538567 (注意:该账单是在插枪的状态下上传的)
154 +03-12 00:09:24.192,10
155 +03-12 00:09:24.494,94
156 +03-12 00:09:25.089,95
157 +
158 +03-12 00:09:26.109,22,2号枪:idle,notConnect(注意:上传账单后, 枪状态变为:未连接)